Edna A.
Posted
Excellent customer service.
Excellent customer service.
Excellent
614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
Edna A.
Posted
Excellent customer service.
Donald T.
Posted
MIKE: EXCELLENT JOB YOUR RETURN CALLS AND FOLLOW THRU IS WAY BEYOND THE USUAL! 👌👍
maria
Posted
It was quite an experience .but with the best team behind me. my questions where always answered in a professionally and friendly manner.
Mary H.
Posted
Trevor explained the process from beginning to end. He was always available to answer our questions and make sure we had an accurate understanding each step of the way. He promptly followed up to make sure we had received the necessary documents and to make sure we didn’t have any questions.
Craig C.
Posted
Very courteous and professional staff. Trevor Buban handled the entire procedure in an excellent manor. He explained all aspects of a reverse mortgage and answered all my questions. I will recommend One Reverse Mortgage to my friends.
Sam De A.
Posted
Great job by Tim.
Elaine J.
Posted
It was a pleasure sharing the initiation. progress and completion of my Reverse Mortgage with Billy and Eric. The subsidiary companies were also pleasant and helpful through the entire time it took to complete the project. The hints and suggestions given to prevent problems are especially appreciated. These things are strong indications you know what could go wrong and were willing to share so I could avoid them. Also the hotline Number gives me a safe felling knowing there is help if need arises, It surely has been a pleasure knowing and working with both of you. Elaine
Dawn H.
Posted
Tim, Melanie, Rick, Terry and the other people working on this loan for me were great! My phone calls were always returned promptly, all my questions were always answered, if there was a problem they explained everything to me and we worked it out together. They were always patient, and compassionate with my situation, and worked hard to make a deadline when time was of the essence with an issue that I had. I couldn't be happier with the service I received!