Onebeautyworld.comReviews of onebeautyworld.com

I bought the Kelly Premium Synthetic 13x7 Lace Front Wig By Laude Hair in OL-PEACOCK and OL-RSBERRY, I had seen good reviews on them. It took forever to receive them. I ordered the 20th of June 2023. But what I got was so sparse on the lace part, I looked like I was balding when I put it on! They did not take the wigs back or refund me. Second issue I had was anotuernwig, Mist Delcy Synthetic Hair HD Lace Front Wig By Vanessa, that I ordered as well, the waiting time was even longer and when I contacted them, they said it was on back order. Eventually when I asked again they said it was out of stock. They did eventually give me a refund for that wig, but it took a long time. I ordered in June and I got my refund in November. Still no refund for the two terrible wigs. Sadly, this was a very bad experience.

I had a family emergency & had to leave out of the state due to my father has brain cancer and the post office on 07/31/2023 sent my order/package back to Onebeutyworld.com, 145 SW 13 St, Miami, Fl 33130 – 786-822-5345. I have spoken to Onebeautyworld.com, 145 SW 13 St, Miami, Fl 33130 & the Post office here in Orange Park, FL on several occasions since the beginning of August trying to get my package sent back to me. Finally on September 26, the Post office called to inform me my package was disposed of due to Onebeautyworld.com shipping policy, also stating my package had no endorsement & because it was considered lightweight the Post Office is instructed to dispose of those type of packages instead of returning to Onebeautyworld.com. The Post office called Onebeautyworld.com to let them know that since this happened, Onebeautyworld.com should resend my order. I did not hear from Onebeautyworld.com so I called Onebeautyworld.com today, September 28, 2023, to find out the status of my package. To make a long story short Onebeautyworld.com knew I was not going to receive my package because of their shipping policy for these types of packages so they requested that I to reorder my item & they will give me a 15% discount. I refused to accept this offer due to the fact the Post Office explain to me that they do not know why Onebeautyworld.com has this type of shipping policy & it is not fair to the customer to have what they purchased disposed of instead of having it return to back to Onebeautyworld.com & Onebeautyworld.com resending these packages to the customers. DO NOT ORDER FROM THIS PLACE. THEY DO NOT ACCEPT RESPONSIBLE FOR THEIR ACTIONS & DO NOT VALUE CUSTOMERS AT ALL! ALL I WANTED WAS TO HAVE MY ORDER SENT BACK TO ME!!!!! SIMPLE AS THAT. NOT WORTHY OF A STAR!

I had the worst experience with One Beauty World. I ordered a wig. It was never shipped. Contacted them multiple times. They kept saying it will be shipped. 3 weeks passed still no shipping. I requested a refund. Again a back and forth they refused to refund me. Thank God I had done the order through PayPal so I opened a case and PayPal had them refund me. After I opened the case One Beauty contacted me asking me to close the case. Smh. Please do not purchase anything from them.

I requested and paid for Priority Mail Express 1-Day on Thursday, 8 June. Even after waiting 24-48 hours for processing, the product should have been received no later than 13 June (given the weekend). However, I did not receive my product until 14 June. I requested a reimbursement for the difference in shipping cost since I did not receive the order according to the 1-day privilege. After several emails, I was told on 13 June that the issue was being raised to management for the partial refund. I have not heard anything since that time.

I ordered 3 packs of a certain color way I was in search for and paid extra for express shipping last year!! They claim that I will in fact receive refund asap. It’s been almost half a year now. Do not buy anything you will get your money taken. Simple as that. Beware.

Very unpleasant experience was sent the wrong hair took over a month to resolve issue. They see your emailing them and don't have the decency to reply. Communication skills are very poor. Tread carefully when ordering from this website

I actually think these people take money and don’t actually have the items in stock Two weeks still no product and no refund I’m about to file a complaint with the Better Business Bureau

I never received my order. It was marked delivered however, I never received my order! On May 3, 2023 someone who works at this store called me several times harassing me telling me to take down this review if I did they'll give me 10% off my next purchase because (their a small business)! I should not have to take down any reviews that I post! This is highly inappropriate! Today May 9, 2023, someone called me again from this store - this is truly harassment! This is terrible!