Vincent B.
Posted
Perfection
Customer service

Excellent
262 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 222 reviews with 5 stars · Clear filters
Vincent B.
Posted
Customer service
Anonymous
Posted
They truly have the best support in the business!
Ken
Posted
The process of switching electrical providers was made easy
KIMBERLY C.
Posted
I love octopus energy ‼️ even through hard times they are still there to help. thank you guys for everything my favorite company ❤️
Diana M.
Posted
Service is easy, great price and customer service is very friendly
Gary C.
Posted
All of the issues, and there were several, were corrected in a timely manner. They did the right thing every time. What more can you ask for, power and a company that stands behind it.
Rimon F.
Posted
Very good customer service transition went very well. No issues. Power supply is also great not too much fluctuation.
JC Pacheco -.
Posted
I am very pleae with your customer support. They are knowledgablea nd courteous. Furthermore, I just got my first bill and I am very pleased with the energy cost reduction!
Response from Octopus Energy US· Jun 2, 2026
That first bill moment is always the best — we love hearing it! 🎉 Our team works hard to make sure every interaction is as helpful and friendly as possible, so your kind words mean a lot to us at Octopus Energy. 🐙