Mandi W.
Posted
Leah was extremely helpful and walked…
Leah was extremely helpful and walked me through everything I needed to know.

Excellent
262 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 222 reviews with 5 stars · Clear filters
Mandi W.
Posted
Leah was extremely helpful and walked me through everything I needed to know.
Ada G.
Posted
Thank you for having such a good customer service! She goes above and beyond.
mark F.
Posted
am call...had tech difficulties was message,approximately 1 hour later octopus was calling me!!!I was able to pay my bill with no worries.I would give 5 more stars to her for checking call logs,very thoughtful!!!Thank you Clarissa for making my GOOD day!
G Denny S.
Posted
I had an issue with my energy account. Within 10 minutes of emailing Octopus, one of your colleagues Mirza Imamovic, sorted my query out and put my mind at rest. Excellent service. Thank you Mirza. G Denny
Plead F.
Posted
My call with customer service about transferring my service to a new address was very smooth. I even made a mistake (telling them the wrong date) but they handled it with no problems. :)
Gary H.
Posted
Very pleasant, helpful, courteous and knowledgeable. Very friendly excellent employee.
Jeannette
Posted
So helpful during hard times. Sent me a free heated blanket. Customer services are very nice and helpful. Best supplier I've had.
Ernesto “Blue” C.
Posted
I spoke with the kindest person ever named Marie! She was very helpful and was full of knowledge on every question I had about the solar contract I was looking into! I recommend her to everyone and if she hasn’t gotten one yet, she deserves a raise!!!!