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227 reviews
Novilla MattressHonesty, pricing, process and quality scores appear once 5 customers have rated them.
As someone who truly cares about you, Novilla knows that life sometimes can be a little bit too much. We know it can be overwhelming to balance a career and a relationship. Today's fast-paced lifestyle makes it easy to neglect the important things in life. We want to remind you to love yourself, take care of yourself, and treat yourself when you need a real time out.Novilla can help you take a deep breath to thoroughly relax. Create a peaceful environment for yourself to have a longer, more restful sleep compared to before.Sleep on Novilla, and take the time for yourself to be with your thoughts without any distractions. When you wake up, you will feel refreshed and realize that you gained more energy to love others better. Our mission is to let you know how great you are and to help you be kind to yourself. That way you will love yourself well and love others well.
Novilla Mattress (novilla.net) has 227 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Sara B.
Posted
Most comfortable mattress we have ever slept on! We were concerned that it would take us a few nights/weeks to get used to the new mattress, but bam, first night we were out like a light. Slept all night and woke up without any body aches! Perfect for however you sleep!!! 10/10 highly recommend. Excellent customer service!!!!
Rene
Posted
I bought two mattresses from Novella. My sons worked out and he enjoys it. My back is very sensitive and the hybrid was not the best choice for me. I need all foam. The company were very gracious about the return and refunding my money in a pleasant and timely way.
Dennis
Posted
Sehr guter Support und korrekte und kulante Reklamationsbehandlung. Produkt auch sehr gut. Nur in meinem Fall falsche Größe geliefert.
Celie P.
Posted
Like many others, we are real fans of Novilla mattresses. We have three of them and receive lots of compliments from overnight guests. Their customer services have always been very helpful too, and, though we had to wait a bit for our last mattress, it was well worth the wait.
mary
Posted
ordered a mattress arrived very quickly, asked a question about the extended warranty and was answered very quick and efficient
Cynthia A.
Posted
Ordered a mattress and 4 king pillows. Received the mattress and three pillows, contacted customer service and they were quick to resolve the issue and send me a replacement pillow. Highly recommend, products are very comfortable and customer service is quick.
KatjaD
Posted
We received a thinner mattress than we ordered. Since it is still very comfortable, we wanted to keep it. Instead of sending it back, customer service gave us a discount. The money was in the account within a week. Thanks for great service!
長崎県（nagasaki）
Posted
商品も寝心地がよく、保証の対応も素早く完璧でした また必要になればこのメーカーのマットレスを買うと思います
