Catherine
Posted
Fast response and helpful
Fast response and helpful
Response from NewSmile· Oct 22, 2025
Hi Catherine, Thank you for your feedback! We're glad to hear our team was fast and helpful — we truly appreciate your kind words!

Great
708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Catherine
Posted
Fast response and helpful
Response from NewSmile· Oct 22, 2025
Hi Catherine, Thank you for your feedback! We're glad to hear our team was fast and helpful — we truly appreciate your kind words!
Heather Lynne F.
Posted
Marion Is so helpful - explaining everything! I would highly recommend NewSmile to anyone looking for a better smile. 😃
Response from NewSmile· Oct 16, 2025
Hi Heather, Thank you so much for your kind words! We're thrilled to hear that Marion was able to help and make your experience smooth. We truly appreciate your recommendation and support!
Mr B.
Posted
Very helpful and professional.
Response from NewSmile· Oct 15, 2025
Hi Mr. B, Thank you so much for your kind words! I’m really glad to know that you found the support helpful and professional. Your feedback truly means a lot and inspires us to keep providing the best service possible.
Melissa C.
Posted
The Smile Team supported me through the entire process, and anytime they had questions, they were quick to reply. My smile is 100% improved!
Response from NewSmile· Oct 15, 2025
Hi Melissa, We’re so happy to hear that your smile has improved 100%! Your kind words truly mean a lot to our team. It’s wonderful to know that our Team was able to support you every step of the way and provide quick responses to your questions. Thank you for trusting us with your smile journey — we couldn’t be happier to celebrate your results with you!
Monica M.
Posted
So after contacting NewSmile, they finally fixed the problem and I was able to receive a refund for the aligners that I never received. Even though I was looking forward for my aligners I'm happy that they were able to help me!
Response from NewSmile· Oct 28, 2025
Hi Monica, Thank you for sharing your experience! We’re glad our team was able to resolve the issue and assist you with your refund. We truly appreciate your understanding and kind words.
Shirley A.
Posted
Joanna replied expediently with a link to order my kit and let me know assistance with making my impressions is available. I need only to ask.
Response from NewSmile· Sep 19, 2025
Hi Shirley! Thanks so much for your positive review! We are so glad Joanna was able to get you the help you needed. Please don't hesitate to reach out if you have any other questions or concerns!
Greg
Posted
Marion was very helpful in the process of new retainers
Response from NewSmile· Sep 13, 2025
Hi Greg! Thanks so much for your kind words! We're glad Marion was able to get you the help you needed.
Salem
Posted
Just moved to Canada and looking for retainers. Newsmile seems reasonable, may purchase in the future.
Response from NewSmile· Sep 9, 2025
Hi Salem! Thanks so much for your kind words and welcome to Canada! Please let us know if you have any questions or concerns. Feel free to reach out to [email protected] for any questions regarding our products!