Average
1,078 reviews
NebrooHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 667 reviews with 5 stars · Clear filters
Junius
Posted
Larry Was very helpful and professional
Response from Nebroo· Oct 16, 2026
Thank you for your kind feedback! ❤️ We’re glad to hear that Larry provided helpful and professional service. We’ll be sure to share your appreciation with him. Thank you for choosing Nebroo!
Frank A.
Posted
Maria was very helpful and patient explaining everything to me and she was easy to understand which is nice for me. Thank you.
Response from Nebroo· Oct 16, 2026
Thank you for your wonderful feedback! ❤️ We’re delighted to hear that Maria took the time to explain everything clearly and patiently. We understand how important it is to feel comfortable and understand your options, and we’re glad she made the experience easier for you. We’ll be sure to share your kind words with Maria. Thank you for choosing Nebroo!
Julia C.
Posted
The volume control is simple to use which matters to me at my age. I don't want complicated gadgets. Nebroo is easy to operate and works exactly as advertised. Customer service is also very good when you do have a question.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your wonderful experience! ❤️ We’re happy to hear that you find your Nebroo hearing aids easy to operate and that the simple volume controls make a difference for you. We believe hearing solutions should be convenient and straightforward, without unnecessary complications. It’s also great to know our customer service team has been helpful whenever you have questions. Thank you for trusting Nebroo!
Daniel H.
Posted
The customer service team was so supportive when I could not figure out the app. They sent me a video guide and then followed up with a call to make sure I had watched it and understood everything. That kind of follow-through is rare.
Response from Nebroo· Oct 16, 2026
Thank you for sharing such lovely feedback! ❤️ We’re delighted to hear that our customer service team went the extra mile to help you navigate the app. Providing a video guide and following up to make sure everything was clear is exactly the kind of support we strive to offer. We’re glad you felt supported throughout the process, and we truly appreciate your recognition of our team’s efforts. Thank you for choosing Nebroo!
JoLiz
Posted
I wished to return my hearing aids, within the 100 days return.. The sound quality and the fit were unacceptable. I gave them the six week try, to no avail. Amanda answered my call, and by the time we ended, I decided to take the $68.90 refund amount rather than returning them.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your experience. We’re sorry to hear that the sound quality and fit of the hearing aids didn’t meet your expectations, even after giving them a fair trial. However, we’re glad Amanda was able to speak with you, discuss your options, and help you reach a decision that worked for you. We’ll be sure to share your feedback with her. We appreciate you giving Nebroo a try and taking the time to share your experience. ❤️
Everett S.
Posted
I wasn't certain I would actually get a call back with assistance to send the product back for a refund. Amanda was wonderful. She explained everything clearly and was very knowledgeable. There was no pressure talking to her, she wasn't pushing in any way to get me to change my mind. She did ask but, when I said no, she was still extremely nice. If all customer service agents where like her, buying products online would never be stressful. Thank You.
Response from Nebroo· Oct 16, 2026
Thank you for sharing such thoughtful feedback! ❤️ We’re delighted to hear that Amanda made you feel comfortable and supported throughout your conversation. We believe customers should feel informed and respected when making decisions, without any pressure. It’s wonderful to know Amanda explained everything clearly and handled your concerns with kindness and professionalism. We’ll be sure to share your kind words with her. Thank you for giving Nebroo the opportunity to assist you!
Cassandra G.
Posted
I attended my granddaughter's piano recital last weekend and I could hear every single note clearly. With my old hearing aids I would have struggled the whole time. These Nebroo aids are simply wonderful and well worth every penny.
Response from Nebroo· Oct 16, 2026
What a wonderful experience to share! ❤️ We’re so happy to hear that your Nebroo hearing aids helped you enjoy your granddaughter’s piano recital and hear every note clearly. Being able to fully enjoy special family moments is exactly what makes hearing support so meaningful. Thank you for your kind words and for choosing Nebroo. We hope you enjoy many more beautiful moments and melodies ahead!
Matthew M.
Posted
Tine picked up the phone within the first two rings! Amazing! Walked me through all the different options. Ask me very detailed questions about the product. Was very helpful. And the return process has been very easy. I will definitely try their newer version
Response from Nebroo· Oct 16, 2026
Thank you for sharing your wonderful experience! ❤️ We’re delighted to hear that Tine provided such prompt, thorough, and helpful service. It’s great to know she took the time to understand your concerns, walk you through the available options, and make the return process easy for you. We’ll be sure to share your kind words with her. We truly appreciate your willingness to give our newer version a try and thank you for giving Nebroo another opportunity to serve you!
