Average
465 reviews
NavanHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Laura
Posted
Darcy is amazing at what she does and has been so supportive through our journey exploring Navan
Response from Navan· Oct 21, 2026
We are glad you enjoyed your experience with our team. We appreciate your kind words about our support.
brenda van H.
Posted
We are invited to this great event in Paris. Wow great experience
Julie C.
Posted
Navigate26 Paris - wow what a welcome! Looking forward to what the day has in store.
PM
Posted
A great platform to see the overall employee's traffic in terms of Travel and expenditures of Entire Organisation's Stand. The support from customer service agent is good and overall fine experience. When we make booking on behalf of others we get rewards, which is attractive for personal stays.
Response from Navan· Sep 15, 2026
We're so glad to hear that our platform helps you manage your organization's travel and expenditures effectively. We appreciate your feedback about our customer service and the booking rewards. Thank you!
Dane’s Eye P.
Posted
The easy of use of the platform makes it our go to App when traveling. You Provide us with many price breaks and options to fit the team.
Response from Navan· Sep 15, 2026
We're so pleased to hear our platform's ease of use and diverse options make us your go-to travel app. We appreciate your kind words!
Lisa Mackay, P.
Posted
Unparalleled inventory, super intuitive and easy platform and overall amazing user experience!
Response from Navan· Sep 2, 2026
We're so glad you found our inventory unparalleled and our platform intuitive. We truly appreciate your positive feedback on the user experience!
Angela Phipps, Kinetic D.
Posted
I do a lot of travel for our company, and Navan has made my life so much easier with their user-friendly website. Their customer support staff is exceptional, and you get a live agent who will not transfer you to another department. I tried the other platforms, but I am now a Navan customer for life.
Response from Navan· Sep 2, 2026
We're so happy to hear that our platform has simplified your business travel and that our customer support has been exceptional. We truly appreciate your loyalty and positive feedback!
FSQC
Posted
As a small business, we have struggled to find a travel agency that fits our needs and doesn't break the bank. Navan has been a blessing for us! It is such a win-win. It doesn't require a subscription or create overhead, but allows us to seamlessly book travel. We have added several company sub-contractors using Navan and the process has been easy and efficient. The app is great too! It allows us to be able to check or update travel plans on the go and is easy to use. The rewards are great too. Having an assistant that books much of the travel means that she can actually earn rewards to use personally while booking company travel for personnel. We highly recommend Navan for it's ease of use. the few times we have had to contact support have also been very easy and the support team was great.
Response from Navan· Sep 2, 2026
We are so happy to hear that Navan has been such a positive and seamless experience for your small business! It's wonderful to know that our platform's ease of use, efficient booking process, and mobile app have met your needs so well. Thank you for your kind words and strong recommendation!
