Excellent
743 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 716 reviews with 5 stars · Clear filters
Dorothy T.
Posted
Tara Smith was incredibly helpful and eased all my panic and concern
Response from Nations Photo Lab· Apr 29, 2026
Hi Dorothy, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
Ben
Posted
Nations Photo Lab always exceeds expectations and customer service is no exception. I needed help with an order and was able to contact someone quickly to help me with my issue. Customer Service representative Natalee provided quick and timely assistance to help me resolve my problem.
Response from Nations Photo Lab· Apr 29, 2026
Hi Ben, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
John K.
Posted
Fast response, and a great, fair solution to an issue we had with a few of the larger prints. Would highly recommend and use them again!
Response from Nations Photo Lab· Apr 27, 2026
Hi John, Thank you for the five stars! We're always here to help you preserve your memories. Have a wonderful day!
customer
Posted
I accidentally included my old address when checking out because I was using Shop. I immediately emailed nations photo lab, and was really impressed that I got a response right away. Ricky corrected my issue quickly and was very kind in his communication! The error was my fault and I was grateful that the customer service was so good.
Response from Nations Photo Lab· Apr 27, 2026
Hello, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Ricky Der!
O B.
Posted
They have phenomenal customer service. I made a mistake on my order - totally my fault. I was willing to eat the cost (it was my fault after all), but they refunded the full amount. Kudos to David C, a real class act!
Response from Nations Photo Lab· Apr 27, 2026
Hi O, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
Gregory F.
Posted
My received item had a mistake, mostly because of my own misstep. I spoke with Tara for customer assistance and she worked with me to correct my issue. Definitely 5 stars!
Response from Nations Photo Lab· Apr 27, 2026
Hi Gregory, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Tara Smith!
Henry
Posted
I made a mistake with my order, Natalee emailed me about the problem and I was able to order it correctly with her help. Fast communication!
Response from Nations Photo Lab· Apr 27, 2026
Hi Henry, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
Saul K.
Posted
I needed to cancel an order and Natalee made it happen. This was above and beyond NPL’s SLA. Much appreciated.
Response from Nations Photo Lab· Apr 27, 2026
Hi Saul, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Natalee Reyes!
