nationsbenefits.comReviews of nationsbenefits.com

I don't know if they are fraud or what. I can't activate my account. They told me to download the app. Something told me that didn't sound right. I'm glad I came here and saw all of these bad reviews before I downloaded it.

What experience? I've used anthem NB for 3 years now. 1st yr was great. Ordered from local grocery online. 2nd year not so much. Learned not to order any canned goods - dented, swollen, bent in half. Off brands - not the pictured ones. In Dec '24, finally offered freshly prepared meals, 6 for under $50. No way am I giving out my debit card to these people. Meals were pretty good. Several had black beans to which I am allergic. No way to note this when ordering. I gotta eat, I can't always make my own, so I picked the black beans out. This month, a new year, I cannot order, can't scroll, can't select, can't reach NB by phone, can't stay on eternal hold long enough to talk to a NB OR an anthem rep. I guess I'll try to think of the benefits as not anything I've paid for and do without them. Life is too short to waste time fighting for a benefit I have that I cannot use. I hope I don't get the same treatment re medical coverage.

I have been trying for three days to get through and it keeps saying that my account does not exist, even though I am typing in the number exactly like it shows on my card so I called them and they tell me their system is down and that I should try again in a couple of hours I have done that twice. I could give them a zero if it was available.

Went to have my hearing tested and see what I could afford. They gave me no choices and wanted me to pay $3000 up front before processing my order. I was lied too given no communication and received no help. They are a crooked company .

I’m not surprised to see all these one star reviews, after being told my $31.90 would be added back to my otc card I am now told there is a IP problem and they load it back on my Mastercard and the supervisor who I told about my experience last week from his customer service reps who are not so helpful had a attitude and after I complained he said ok is there anything else I can help you with, as the ip issue could take days! Nathaniel get some better customer service skills and act like you care that your trips aren’t so helpful, maybe retrain them! I will add the reps at nations assured me a supervisor would call me back after I was on the call a hour waiting and today 12-23-24 I had to call and get a supervisor myself! I am beyond disgusted with this company and anthem BCBS should see all these complaints and get a new company to assist their members. Why should customers get horrible service and ancient IP issues that should resolve quickly not days or weeks. Now I see filling this review out you can only add one day of the horrible customer service service, it was from 12-17-24 thru 12-23-24

There is something wrong about this "Benefit" from most Medicare Advantage companies. You will get a free debit card with e.g. $50/quarter for Over the Counter drugs. However, the prices are astronomically higher than if you purchased them yourself. Who is paying for this price gouging? Are they charging Medicare for this "service"?

The most untrained people I have ever delt with, they couldn't tell you the color of the sky and get it right. If you leave a call back number don't wait by the phone because the call will never come.

I have had a bad experience with Nations Benefits I made 2 purchases on my AvMed Flex card through Nations, they took $196.00 from my Flex card and were not able to make the order go through They call it ghosted charges PLEASE anyone having this problem file a complaint through the BBB. Nations offices are in Plantation FL