JENIFER
Posted
Waiting to hear...
We bought a pool last year and then it had to be taken down before the end of the pool year due to a hole in the outer skin. Haven’t heard from anyone this year as to when this spring the new pool will go up.

Average
780 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 42 reviews with 3 stars · Clear filters
JENIFER
Posted
We bought a pool last year and then it had to be taken down before the end of the pool year due to a hole in the outer skin. Haven’t heard from anyone this year as to when this spring the new pool will go up.
Robert
Posted
It seems like they hire inexperienced people in their late teens/ early twenties that don’t have much knowledge of products. As a new pool owner, I rely on the knowledge of the Namco staff. They only positive experiences I have had is when dealing. With a manager. They seem to be the only knowledgeable staff.
Junior
Posted
It’s been two day since I placed the order. I haven’t received an email confirmation or any other information about my order.
Mary
Posted
staff is always at the register. hard to find someone on the floor to help. but prices are gret
VALUED C.
Posted
winter cover was not as strong as you advertized
Joe K.
Posted
My dealings with the staff are generally good. When a winter cover ripped in the 1st season of use, they replaced without question. My issues with the store has been 2-fold ... (1) pool chemicals rarely have a price on them whether it's cartons on the floor or containers on a shelf. Unless you ask an employee in advance, you won't know until they ring it up at the register. and (2) the quality of their parts has gone down (chlorinators, skimmers, etc). I'll shop there for emergency parts, but more often I'll order on-line from Amazon.
RONALD
Posted
Every time I Need something your out of stostock
DIANE
Posted
NoT enough discounts on Chemicals.