Bad
62 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Myplan is listed under Education Services.
Myplan (myplan.com) has 62 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
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Rachel N.
Posted
They don’t give you all the information when they offer to help you. My plan is not cheaper as promised and will cost me £700 if I want to end my 36 month contract early. Service is awful and they didn’t offer spend cap and I wracked up £200 bill after my data was all used up. I couldn’t access any info on the app as I was not marked as admin. Apparently, I'm a business as well!
Kim B.
Posted
An Absolute nightmare of a company to deal with. I was sold it as a business mobile service at lower cost than O2 but still using O2. When I moved house I had to use my phone as a mobile hotspot until my WiFi was installed, 1 week later. Regardless of the fact I increased my Data allowance and Spending Cap 3 times, I ended up 1 month without the ability to use my mobile for anything but Phonecalls and sms. I am unable to cancel the agreement for nearly 3 years. Totally useless support and communication. Blocked my data usage without informing me of any reason. They didn't know themselves they had blocked it. Cowboys. Give them a wide berth.
kids C.
Posted
My phone number says its invalid when a customer rings, this was reported 5 days ago, it was going to be passed to the tech team, it still not working. The support is rubbish and no update on the situation. Last conversation via another phone was the manager would contact me monday 27th 12.05 still waiting.
