My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet Sensitivity· Nov 10, 2025

Thank you for your feedback. While our test is not an allergy test, it is designed to provide valuable insights into potential sensitivities. This information can still be useful in helping to manage your furry friend’s wellbeing. Following the elimination plan is particularly important in identifying triggers and managing any symptoms effectively and to see the true benefits. We hope this helps clarify how the test can support you and your pet.

Response from My Pet Sensitivity· Nov 10, 2025

Thank you for your feedback. Your vet would have conducted different tests looking at different reactions within the body, so the results cannot be directly compared. All testing methods are different. Our test is designed to provide helpful insights for sensitivities, and we recommend following the elimination plan included in your report to get the full picture to help with the symptoms. Of course, please do not give your furry friend anything your vet has advised against. We hope this helps clarify the purpose of our testing and how it can support your pet’s wellbeing.

Response from My Pet Sensitivity· Nov 7, 2025

Thank you for your feedback. We want to clarify a few important points regarding your concerns. The test you purchased is a sensitivity test, not an allergy test. Our testing method does not diagnose allergies, as allergies cannot be reliably identified from a fur sample. Sensitivity testing is designed to provide guidance on potential food and environmental sensitivities, which is different from identifying clinically diagnosed allergies. Regarding your account, we are not able to block or delete anyone’s account. We have, however, requested your information needed to look into your order details and reach out to see if we can assist you further, as we want you to make the most of your results and help in any way we can!

Response from My Pet Sensitivity· Oct 31, 2025

We’re very sorry for the frustration you’ve experienced. Thank you for leaving your order information this time—we’ll be reaching out to you shortly to resolve this as quickly as possible.

Response from My Pet Sensitivity· Oct 28, 2025

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been. It’s important to note that, unlike allergies, sensitivities can sometimes cause delayed or subtle reactions. This means that even if your pet seems to tolerate certain foods well initially, they may still trigger issues over time, which can make them difficult to pinpoint. Our reports are designed to highlight potential sensitivities based on testing, but individual responses can vary. We’d like the chance to review your case and provide guidance on how to interpret the results safely for your pet. We’ve also requested your contact information so our team can follow up with you directly and help address any concerns. We genuinely appreciate your feedback as it helps us improve our service and communication.

Response from My Pet Sensitivity· Oct 22, 2025

Thank you for sharing your experience. We’ve requested your information to see if we can assist by marking your test as a priority, to help speed things along despite the delays with Canada Post. We truly appreciate your patience and are doing our best to ensure your sample is processed as quickly as possible.

Response from My Pet Sensitivity· Oct 21, 2025

Thank you for your message. I can see that your sample was booked in and is currently in testing. We’ve been corresponding via email regarding this, and I can see your responses there. Please rest assured that your sample is being processed, and we’ll notify you as soon as your results are ready.

Response from My Pet Sensitivity· Oct 20, 2025

We’re very sorry to hear about your experience. To keep our tests affordable and do our bit for the environment, we don’t send kits with pre-paid packaging—but we aim to make the process as simple as possible for our customers. We’ve also requested your contact information so we can look into the charge you’ve received and assist you directly. Thank you for your patience, and we’ll be in touch shortly to help resolve this.