MyMallsReviews of mymalls.com

Response from MyMalls· Jun 16, 2020

Hi Keisha, Thank you for your review, we truly appreciate it. We are happy to see that you are enjoying our service😀 Happy shipping, Raiza

Response from MyMalls· Jul 24, 2023

Thank you for your wonderful feedback! We're thrilled to hear that we've made shipping super easy for you. At MyMalls, we strive to take care of all the necessary documents and details so that you can have a stress-free experience. Your satisfaction is our priority, and we're delighted that you love our service. If there's anything we can do to turn your 3-star experience into 5-star, please share with us! We are very open to your suggestions and/or ideas! Thank you for have chosen MyMalls! - Mariël from MyMalls

Response from MyMalls· Dec 18, 2019

Dear Shak 963, thank you for sharing your experience with us on Trustpilot! We highly appreciate you for bringing this to our attention. We are experiencing a huge amount of incoming questions and our Marketing Team is currently pitching in to attend to our members like yourself in a quickly manner. I'd like to apologize on behalf of our team for this inconvenience and will make sure that we will get back to our regular response time soon, as we typically reply within a few minutes. Thank you again Shak, and I hope you will experience our usual quick response time very soon! Best regards, Mariël Marketing Manager

Response from MyMalls· Jul 26, 2019

Hi Sheadrick, thank you for your feedback. We have a list of prohibited items that we are not able to ship and you can read more about this here, https://www.mymalls.com/cw/blog/prohibited-items We do provide guidance and free storage for items that need to be returned but we do not cover the return fees. All you have to do is contact the supplier for e pre-paid return label and we will take care of the rest. Let me know if you have any further questions. Alysee