LiviaReviews of mylivia.com

I normally have terrible low back pain during my periods. And being a nurse and working 12 hour shifts makes it almost unbearable sometimes. I love to be able to apply this and clip it on my scrubs and then continue my night.

Purchased livia in the beginning of the year, gave it a few months but just wasn't practical use for me so I returned everything- which I got confirmation of and was told I would get an email when my refund was processed. This was over 6 months ago! I sent a few messages and was told me refund was being processed, waited a few more months then reached out again and my last two messages have gone unanswered, radio silence, except for the promotional emails. All I want is my refund so I can be done with this! Very frustrating. Update: was promptly contacted and got my refund! They also threw in an extra gift and was able to bring an issue with the website to their attention that has probably been an issue for many others lately

I've used it a couple of times, so I'm still testing it out, but I really enjoy Livia. I always have to take tylenol on my period and use a heating pad (plugged in) to help with the pain, but this time around I only used Livia and was able to move, drive, and work. Very happy so far.

Shipping for the Livia took forever but I will say it was well worth the wait. I haven’t had any issues other than that. My cramps disappeared almost immediately upon turning on the device. I hope nothing changes in my experience.

I have experienced period cramps and back pain since I first got my period 17 years ago. Nothing has ever helped with the cramps - I tried Advil and heating pads and nothing worked. Livia has changed my life. I am not stuck in my bed when I have my period. Now I can continue on with my regular activities. Only suggestion for improvement would be higher pulsing levels as my body gets used to it very quickly!

Ran from Livia contacted me shortly after I left my review. I have to say I was overly surprised at her speedy response and lovely customer service. She has posted another unit out to me and also as a kind gesture I have also received a gift card. I must say this has changed my mind about Livia, a much better experience this time around. 👍Gone from ⭐ to ⭐⭐⭐⭐ I purchased my device back in July 2020 for my daughter. It took 4 months for it to finally arrive, which I finally got a refund for as I thought it was never going to come. When my daughter did eventually use it, it worked on and off. When it did work, it help ease her pain. This product could be great but the service was a let down. I have recently emailed Mylivia to ask for a replacement as it is still in the 2yr warranty but absolutely no response whatsoever. Very disappointing experience, I wish I could say they are amazing, but no unfortunately.

I no longer need to rely on taking pain relief, in the form of medication. Livia helps on so many levels. It helps with pain and is so easy to use. Very happy with this great product!

I have just received my second Livia device. After reading through the reviews here I was surprised to see so many had issues with customer service. This round of ordering I realized I hadn’t received a tracking number even though it had been a while and I got a response by email almost immediately to confirm that my product would ship soon. It did not take overly long to arrive and I’ve never had any issues with the CS. The product has been a godsend since I first found out about them about 4 years ago and ordered my first device! They say it lasts two years and mine is still working! Although the battery does not last as long on the old device anymore (to be expected). Nonetheless I am still able to use the old device and I switch between that and the new one so I get 100% coverage for all my cramping time. I have only one complaint/suggestion. The cords on the electrodes are too thin and are the reason I ended up ordering a new device. It did not take long for them to break on my first device and I ended up having to reinforce the cords with electrical tape, eventually the cord gave out completely. I would suggest you reinforce the cords before even using them to prevent the breakage. I hope one day they improve upon this, and create a more durable cord.