KS
Posted
Stole my items and sent no money
Sent my books to them. Didn’t hear anything for months. Finally followed up and they said my books were rejected. I sent them a BRAND NEW book and they didn’t send it back or pay me. I reached out but they would not respond.
Response from Mybookcart.com· May 5, 2022
The order was rejected due to the customer not shipping their books by the required ship by date, not due to the condition of their books. All customers, as stated in our terms and conditions, must ship their books within 7 days of a buyback order being placed. The ship-by date is shown on all packing slips and in a customer's user account. If the buyback order is not shipped by this date, the order will expire and the offer quoted will be null and void. The customer did not ship their books by the required ship by date and their buyback offer expired. If a buyback is not able to be shipped by the required date, a new buyback order will need to be placed to receive a new offer quote.

