Excellent
102 reviews
MyArrivalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations.We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure.Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient.Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
MyArrival (myarrival.com) has 102 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 83 reviews with 5 stars · Clear filters
Paula H.
Posted
Super easy to use on my phone, despite the small fonts!!
Response from MyArrival· Sep 22, 2026
Thank you for your feedback Paula! We’re delighted to hear that you found our service easy to use on your phone. 😊 We appreciate your comment about the font size as well and will keep it in mind as we continue improving the user experience. Have a wonderful trip, and we hope to assist you again in the future!
Lori
Posted
Easy & quick!
Response from MyArrival· Sep 22, 2026
Thank you for your positive feedback Lori. We strive to make our platform ad efficient as possible. Have a great trip!
Mng1969
Posted
Quick and effortless! I got caught out and didn’t realise that I needed a visa AND an arrival card. I discovered this at 2am and I was flying to Bali at 9am…within the hour I had my visa. The email communication is clear and concise. Great service.
Response from MyArrival· Sep 22, 2026
Thank you so much for sharing your experience! We’re delighted to hear that we could help, especially with such a tight travel schedule. ✈️ It’s great to know that you received your visa quickly and found our email communication clear and concise. We understand how stressful last-minute travel requirements can be, so we’re pleased our service made the process quick and effortless for you. We wish you a fantastic time in Bali! 🌴
Libbi
Posted
This is actually a 3rd party company. We were charged $162.00 & if we used the actual site for Aruba,com tge cost would have been $40.00. Our error but we did receive the information we needed promptly. Just watch what site you log into.
Response from MyArrival· Sep 22, 2026
Thank you for sharing your experience, and we’re pleased to hear that you received the information you needed promptly. Our pricing can vary depending on the urgency and processing option selected. In addition to processing applications, we review the information provided before submission and contact travelers if we identify any mistakes or issues that need to be addressed. We also offer urgent processing options and 24/7, 365-day customer support for assistance throughout the process. All applicable pricing and processing options are clearly displayed before checkout, as well as in our Terms and Conditions and across our website, so customers can review the cost before completing their application. We appreciate your feedback and are glad we could help you complete the process smoothly.
Ken T.
Posted
Fast and easy...nice!
Response from MyArrival· Sep 22, 2026
Thank you for the great feedback! We’re delighted to hear you found the process fast and easy. 😊 We hope to assist you again with your future travels!
David
Posted
The whole process was seamless at both beginning, departure, arrival and return. Well NZ
Response from MyArrival· Sep 22, 2026
Thank you for taking the time to share your experience! We’re so pleased to hear that everything went smoothly throughout your journey, from departure and arrival to your return. It’s wonderful to know the process felt seamless at every stage. We really appreciate your feedback and are glad we could be part of a stress-free trip to New Zealand.
Gavin van der W.
Posted
It was easy and straightforward to use and complete the application.
Response from MyArrival· Sep 22, 2026
Thank you for your feedback! We’re pleased to hear that you found the application process easy and straightforward to complete. Making the process as simple and hassle-free as possible is important to us, so it’s great to know we delivered a smooth experience. We appreciate you taking the time to share your feedback!
Olaf K.
Posted
The site is easy to understand, no problems to fill in the data - everything went quickly - the time until the delivery of the document might create a problem for those who don´t know about the procedure which previously could be done immediately... perhaps the Indo authorities can accelerate the procedure in the future. otherwise - as said above - everything fine
Response from MyArrival· Sep 18, 2026
Hi Olaf, thank you for your detailed feedback! We’re glad to read that you found the site easy to understand and that the application process went smoothly. We understand that the processing time may be different from what travelers were previously accustomed to. We do offer an urgent processing option for those who need their document sooner. However, we always recommend submitting the application as early as possible before your trip to allow sufficient time for processing and delivery. We truly appreciate your feedback and are happy to hear that, overall, everything went well. If you have any questions at any time, we’re always here to help!
