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662 reviews
Mudflap, Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mudflap has been proudly serving independents and small fleets for over 4 years. In that time, we've saved drivers over $500 million on fuel. As the #1 diesel discounter serving owner-operators, we help level the playing field so you can save as much on fuel as the big guys. When you use Mudflap, you not only save big on diesel, DEF, and other fuel types, but you can also earn incredible fuel rewards on every gallon pumped.
Mudflap, Inc. (mudflapinc.com) has 662 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 58 reviews with 1 star · Clear filters
Roger P.
Posted
A completely ridiculous application process that demanded my EIN filing refer to my LLC on one document even though I supplied them with both, of which one originates from the feds and the other from my home state. It's a fuel card for goodness sake.... not a national security clearance request.
Dale S.
Posted
Time for some ACCOUNTABILITY & CONSEQUENCES! 😡😡😡 I was using the Mudflap app to save money at the pump for diesel fuel purchases! I made a purchase at a Kwik Star in Cedar Rapids, IA on Wednesday, Feb 21, 2024. It pre-authorized my purchase at $100 with my form of payment I had previously added to the Mudflap app, which was my Venmo debit card. I then pumped the amount of diesel and the total was $70.20. You then give Kwik Star the code provided to you by the Mudflap app. They put it into their computer which is Mudflap’s software connected to Mudflap. The transaction is finished and they provide you with a receipt and within seconds you get a text notification from Mudflap thanking for the purchase. The difference between the pre-authorization and the actual amount purchased is then returned to your form of payment, which in this case was Venmo. All is good. The next day, Thursday, Feb 22, 2024, I purchased diesel again at a Kwik Star in Webster City, IA. Same steps. Pre-authorized my purchase for $100. I pumped $81.39, but this time it did not return the difference back to my Venmo debit card of $18.61 so I called Mudflap and Venmo both and they both blamed one another. I also find out that #Stripe is Mudflap’s debit and credit card processor. I professionally try to find out where the mistake was made by the time stamps of the communications between Mudflap, Stripe and Venmo. The CEO of Mudflap, Sanjay Desai called me on Friday evening Mar 1, 2024 and apologized and assured me he would solve this and provide me with the time stamps for proof of what happened. Unfortunately Sanjay Desai never kept his word ! 😡😡😡 I called Venmo and Mudflap on a three way call today and was informed by Candi Estes that Mudflap was no longer going to allow Venmo as a form of payment and drum roll, they also closed my account! 😡😡😡 For what??? For holding Mudflap accountable for not taking the responsibility to make sure my money was returned to my account??? What happened to integrity, moral and ethical standards??? 😡😡😡
