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11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Fedigan J.
Posted
It took over a month to arrive
Response from MrFluffyFriend™· Jul 15, 2022
I am sorry to know about this. Thank you for pointing out to improve our service in the future. I am sorry to hear that you were dissatisfied with our product and service.
Peter T.
Posted
I was fooled into thinking that I was dealing with a seller here in Australia. After about 3 weeks waiting for it I found out that it was on the way from China. All up it took 5 weeks to arrive. The XL bed is too small for our Border Collie and she ends up half off it and half on it. Having said that, the fabric is great and the bed is very well made. If the supplier was in Australia I would try to change it for a larger one.
Response from MrFluffyFriend™· Jul 15, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Michele B.
Posted
Good bed but smaller than expected. My medium-sized dog - 34kgs, doesn’t quite fit. He enjoys keeping half of himself warm and comfy.
Response from MrFluffyFriend™· Jul 15, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Lance M.
Posted
Product is ok not as good as expected. Waited 5 weeks for the bed
Response from MrFluffyFriend™· Jul 15, 2022
We try to constantly improve our products and services with helpful feedback like yours.
Bee O.
Posted
This is not your fault at all,but my cat has shown ZERO interest in his new bed.He has not even given it a sniff which is very unusual.
Response from MrFluffyFriend™· Jul 15, 2022
We try to constantly improve our products and services with helpful feedback like yours.
C P.
Posted
I was very disappointed on how fluffy and full this would be. Cannot put on hardwood floors or it is very uncomfortable and thin. My dog won’t even lay on it.
Response from MrFluffyFriend™· Jul 15, 2022
We try to constantly improve our products and services with helpful feedback like yours. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Yvonne
Posted
Archie loves his bed but delivery was very long. Two and half months. Feedback however was good when I enquired.
Response from MrFluffyFriend™· Jul 15, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our service.
Mrs K.
Posted
Item damaged in shipping
Response from MrFluffyFriend™· Jul 15, 2022
I am sorry to know about this. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
