Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
Ian E.
Posted
Still waiting on product
Response from MrFluffyFriend™· Jun 6, 2022
I am sorry to know about this. We definitely would love to resolve this matter with you. Please send us an email. We will be waiting for your message.
Jill
Posted
The delivery took too long. I expected the bed to be of better quality.
Response from MrFluffyFriend™· Jun 6, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Kort K.
Posted
Bad delivery times. Took a long time.
Response from MrFluffyFriend™· Jun 6, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our service.
Edward K.
Posted
Neither one of my dogs will lay in it despite me washing it twice.
Response from MrFluffyFriend™· Jun 6, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Steven P.
Posted
For $47 this item is way overpriced.
Response from MrFluffyFriend™· Jun 6, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Janice H.
Posted
Not worth the money. Had to wait weeks for delivery; I emailed several times to find out what was happening, and in fairness they always responded, but just to say it was out for delivery. The product is not especially good quality, and certainly not worty the money I paid for it. I was taken in by the advert and marketing, and wish I had read other reviews before I purchased
Response from MrFluffyFriend™· Jun 6, 2022
I am sorry to know about this. I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
John B.
Posted
Slow to ship once an order is place.
Response from MrFluffyFriend™· Jun 6, 2022
Thanks you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Julianne
Posted
I order this two weeks ago, but still have not received a tracking number or my purchase yet.
Response from MrFluffyFriend™· Jun 6, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
