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11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
100026055
Posted
We were very disappointed, as the bed that arrived had to be stuffed with the inners of the bed it was replacing. Once was done it looked exactly as advertised.
Response from MrFluffyFriend™· Jul 24, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product. We try to constantly improve our products and services with helpful feedback like yours.
Sam
Posted
My dog bed was a long time coming (over a month). I contacted the company and did receive a response but still waited an extra few weeks and began to wonder if it was coming at all. The bed eventually arrived but unfortunately my dog doesn’t like it. He won’t lie down in it and it’s been laying empty since we got it. It’s the largest size and not as padded as I was expecting. Perhaps it’s more padded in the small size for little breeds. I’m sure some dogs will love this bed but it’s not for my dog and overall, a bit of a disappointment for the price.
Response from MrFluffyFriend™· Jul 24, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
Siobhann W.
Posted
After ordering items they take far to long to be delivered . Definitely puts me off ordering from this company
Response from MrFluffyFriend™· Jul 24, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Deborah E.
Posted
The bed took forever to arrive, it wasn’t until I queried the delay and suggested that maybe I get my money back, that there was any communication or explanation. If it was going to take so long, tell the customer and don’t blame COVID for everything Deborah England
Response from MrFluffyFriend™· Jul 23, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Derek C.
Posted
He already ready folds it so it fluffier
Response from MrFluffyFriend™· Jul 23, 2022
We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Tamara C.
Posted
I haven’t yet received my purchase 6 weeks later. I did have a quick response from my query but this does not help me get my order
Response from MrFluffyFriend™· Jul 23, 2022
I am sorry to know about this. Can you reach out to us via email please?
Richard S.
Posted
It was smaller than we expected
Response from MrFluffyFriend™· Jul 22, 2022
We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Bill K.
Posted
Delivery was quite slow, as you deceive people on buying a product coming from China! It's not as fluffy as shown, so time will tell.
Response from MrFluffyFriend™· Jul 22, 2022
Hello Bill, I am really so sorry about this experience. We try to constantly improve our products and services with helpful feedback like yours.
