Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Zeugner
Posted
Well..product ordered..have received this request for a review..all I can say is no product received, have no reviews..will see if bed is shipped to me or not😎. 🙏
Response from MrFluffyFriend™· Jul 31, 2022
Hello Zeugner, we want to make sure your concern is addressed. Please go ahead and reach out us via email. Thank you.
Glenna L.
Posted
Fluffy but the bottom of the bed is not that sturdy so the bed ends up on its side when the 13lb dog is in it.
Response from MrFluffyFriend™· Jul 29, 2022
Hello Glenna, Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product. We try to constantly improve our products and services with helpful feedback like yours.
Matthew H.
Posted
The bed is cheaply made and my dog had one bed and the new bed torn apart in 2 days. Not worth 85 dollars.
Response from MrFluffyFriend™· Jul 29, 2022
Hello Matthew, Thank you for pointing out to improve our product in the future. I am sorry to hear that you are dissatisfied with our product.
Sayumi B.
Posted
The service is great, but the sizes seem to run small. I purchased the Large size pillow for my 48lb dog and he could only rest his head on it. Definitely needed a much larger size so he could sprawl out more. Kept it and gave it to a friend.
Response from MrFluffyFriend™· Jul 29, 2022
We appreciate that you have shared your feedback with us. Thank you so much. We try to constantly improve our products and services with helpful feedback like yours.
Carol A.
Posted
Delivery was okay. The bed itself looks good but the padding in the bottom is very thin and goes lumpy. I won’t be buying again would rather see first what I am paying for as these beds aren’t cheap.
Response from MrFluffyFriend™· Jul 29, 2022
Hello Carol, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
JustAnswer C.
Posted
I was a little disappointed in the product. The pictures in the advertisement shows dogs lying on a thick plush bed. I ordered a medium size for my dog and it’s very thinly lined. Sometimes I have to make sure the floor part of the dog bed is in the center or my dog is lying on nothing but the hard floor. I wouldn’t purchase again. It’s very overpriced and not padded very well. The only good part is that it’s soft.
Response from MrFluffyFriend™· Jul 29, 2022
Hello, Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We try to constantly improve our products and services with helpful feedback like yours.
Cathi S.
Posted
The actual size of the bed did not reflect the size ordered ! It’s a nice bed , but I was disappointed in the size I ordered…. With no one to TALK to I was left with the choice !! No one to TALK to in customer service is not good !!! Can’t say I recommend the choices offered .,… definitely order LARGER than you think !!
Response from MrFluffyFriend™· Jul 24, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
Jazmin
Posted
Just received the dog bed. Disappointed. Does not look like the pictures. Stuffing not as full as pictures and does not include the washing instructions. I do not recommend buying this dog bed.
Response from MrFluffyFriend™· Jul 24, 2022
I am sorry to know about this. Our MrFluffyFriend Pet Bed is designed to last, so you and your fluffy friend can enjoy it for a long time to come. The bed does not have a zipper because it is completely machine washable. Wash at 30 degrees and the bed is as good as new. If the bed does not fit in your washing machine, you can wash it by hand without any problems. We try to constantly improve our products and services with helpful feedback like yours.
