Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Judith P.
Posted
Shipment time was way too long.Basket was small. My dog only liked it for humping.
Response from MrFluffyFriend™· Sep 11, 2022
Hello Judith, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve them with helpful feedback like yours.
Paul S.
Posted
Dog pillow is very nice but countless emails are not! Too bad, he likes pillow. Stuff your emails
Response from MrFluffyFriend™· Sep 11, 2022
Hello Paul, we appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Diane
Posted
The bed is lovely and fluffy but the mattress part is not thick at all and my big dog just squished it to the floor in no time. I put it on top of her other bed which gives her more support.
Response from MrFluffyFriend™· Sep 10, 2022
Hello Diane, we are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Janine
Posted
Still trying to get cat to use it.
Response from MrFluffyFriend™· Sep 9, 2022
Hello Janine, thank you for your review. Give it some time. Some of them may need some time to accept the bedding as part of the home.
Sandra M.
Posted
Looks plump and thick on Advertisement. When received only a thin layer of filling in base (which I had to move around to try and fill the base) and edges soft but a bit thicker. So our precious dog is basically lying on a fluffy mat. Disappointing!
Response from MrFluffyFriend™· Sep 8, 2022
Hello Sandra, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
JoAnn, T.
Posted
I have a cat and a Boston Terrier and they both love this bed. We call it their nest. However, I was disappointed when I got it. It is very fluffy and soft but there is practically no support and the material is not high-quality. I can’t imagine it lasting too long. It’s a nice enough bed but overpriced for what you get.
Response from MrFluffyFriend™· Sep 8, 2022
Hello JoAnn, Thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Grant C.
Posted
Product very good but very disappointed in size. We followed your advice as to size for a West highland terriors and the two beds are far too small, so we can't use them.
Response from MrFluffyFriend™· Sep 8, 2022
Hello Grant, We try to constantly improve our products and services with helpful feedback like yours.
Emma S.
Posted
My dog Hush is really happy with his new bed, it looks really good and is very comfy. I’m still waiting for another order I made. A mat which helps to keep the dog cool in hot weather. Sounds perfect. Could you send it to me as soon as possible? Thanks very much. Emma Salter
Response from MrFluffyFriend™· Sep 8, 2022
Hello Emma, thanks for your review. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your other order. You can contact us via email at [email protected].
