Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
furbaby
Posted
Took over a month to arrive and the bed is too small for my dog
Response from MrFluffyFriend™· Jul 4, 2022
Hello furbaby, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Steve
Posted
Very unhappy with the quality of the bed. No zips to take out cushions to wash!
Response from MrFluffyFriend™· Jul 4, 2022
Hello Steve, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Ilona B.
Posted
Very poor at getting our order, bed useless as it moves when dog tries to get on it should have a non slip rigid base like Orvis products very disappointing
Response from MrFluffyFriend™· Jul 4, 2022
Hello Ilona, Thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Lexi C.
Posted
It took 6 weeks for the beds to arrive and sadly they are nothing special. Their customer service is great, very helpful and the dogs are comfy so that’s the main thing.
Response from MrFluffyFriend™· Jul 4, 2022
Hello Lexi, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Yolanda M.
Posted
I waited a long time for it to finally arrive and when it did I was genuinely disappointed at the quality of the bed for my dog. It was not fluffy and it was definitely not worth the money I purchased it for. Would not recommend it and won’t be buying again.
Response from MrFluffyFriend™· Jul 4, 2022
Hello Yolanda, Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
John
Posted
From the beginning it’s a very nice looking dog bed and hoping that one of our poodles would like it, but both poodles and also our cat will not get in it. There it sits !
Response from MrFluffyFriend™· Jul 4, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
CPoulin
Posted
The products are great and arrive quickly. The problem is that the emails start and don't stop. The pressure is too much and I want to block this FluffyMr!
Response from MrFluffyFriend™· Jul 4, 2022
I am sorry to know about this. Thank you for sharing your insights with us.
Lara
Posted
The bed is small and a bit flimsy. They did reimburse 10% of the cost because I didn’t want to ship it to China. Wouldn’t recommend.
Response from MrFluffyFriend™· Jul 4, 2022
Hello Lara, We try to constantly improve our products and services with helpful feedback like yours.
