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11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 4,224 reviews with 5 stars · Clear filters
stephen O.
Posted
great customer service top quality product quick to respond to any queries, all good.
Response from MrFluffyFriend™· Feb 16, 2025
Thank you for your kind words, Stephen! We're so glad you’re happy with our customer service and the quality of our products. If you ever need anything, feel free to reach out! 🩵🤍🩵
GonGong
Posted
Loved this sooo much that I bought a second larger one so my Kelsey(15 year old CairnTerrier) and Anastasia (9year old TabbyCat) each have their OWN rather than “taking turns”! TRY IT!!! Your best friends will love it, too!!!
Response from MrFluffyFriend™· Feb 12, 2025
Hello there, GongGong! That’s wonderful to hear! It’s heartwarming to know that both Kelsey and Anastasia have their own cozy space now. Thank you for trusting us and for sharing your experience! We truly appreciate your support, and we’re so glad your furry friends are loving their beds.
Rose H.
Posted
At first I had an unhappy experience, but their Customer Service went above and beyond, and help me to resolve the issue, and now 1 of my fur babies has anxiety issues, and he Loves his bed, we had a little bit of thunder and instead of pacing the floor, he laid in his bed, it was Amazing.
Response from MrFluffyFriend™· Feb 8, 2025
Dear Rose, We're so pleased to hear that our customer service team was able to turn things around for you! It’s wonderful to know that your fur baby finds comfort in the bed, especially during moments of anxiety. That’s exactly why we do what we do! Thank you for sharing your experience—we truly appreciate it. Wishing you and your furry friend many more cozy and peaceful moments!
Leandra V.
Posted
I saw your ad, and immediately ordered the small bed for my new Grandpuppy, Pixie. She simply loved - went into the bed as soon as my sister, opened the package, and hasn't left it since. I then purchased the lovely yellow raincoat and a larger bed for my precious Dante' - the raincoat fit like a glove, but the bed I ordered was too small. The return was processed professionally and quickly. Pictures show both enjoying their Mr. Fluffy Friend gift. Thank you.
Response from MrFluffyFriend™· Feb 5, 2025
Good day, Leandra! Thank you so much for your lovely review! We're so happy to hear that Pixie and Dante are both enjoying their Mr. Fluffy Friend items. It's wonderful that the bed was such a hit with Pixie right away, and we're glad we could assist with the return for Dante’s bed. We’re always here to help ensure your pets get the best, and we appreciate you sharing your experience with us! Thanks again for choosing MrFluffyFriend™ for your fur babies!
DavidPierce
Posted
My dog loves his new MrFluffyFriend bed. He is 6 years old, and is slowly getting accustomed to how comfy it is.
Response from MrFluffyFriend™· Feb 3, 2025
Thank you so much for your fantastic review, David! We’re delighted to hear that your dog is enjoying his new bed. It’s wonderful to know that he’s taking his time to get accustomed to the comfort it offers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and hope your furry friend continues to love his new bed!
Lauren
Posted
My dog Dottie loves her Mr fluffy bed. I bought another bed that cost three times more but the clear winner is Mr fluffy. The quality is great. The choice of colors is expansive and the communication with the company was great. I highly recommend this bed.
Response from MrFluffyFriend™· Feb 3, 2025
Lauren, we’re so pleased to hear that Dottie loves her bed and that it has exceeded your expectations, especially compared to a more expensive option. It’s great to know that you appreciate the quality and the variety of colors we offer. We also appreciate your kind words about our communication. Your recommendation means a lot to us!
Dennis K.
Posted
This company has an exceptional customer service department. They go above and beyond to ensure full satisfaction.
Response from MrFluffyFriend™· Feb 3, 2025
Good day, Dennis! Thank you for your wonderful feedback! It’s great to hear that you had a positive experience with our customer service team. We strive to ensure that our customers are fully satisfied, and it’s wonderful to know that we were able to meet your expectations. If you ever need assistance in the future, please don’t hesitate to reach out. We truly value your support and look forward to serving you again!
Béatrice H.
Posted
Service client à l'écoute par e mail du début jusqu’à la fin. Livraison dans les temps prévu entre 10 à 15 jours) par colissimo. J’ai reçu un magnifique Panier gris XL comme sur la photo du site. Ravie de mon achat.
Response from MrFluffyFriend™· Feb 3, 2025
Merci pour votre retour avisé, Béatrice ! Nous vous remercions d'avoir partagé votre expérience avec nous. C'est formidable de savoir que notre service client a répondu à vos attentes et que votre livraison a été effectuée dans les délais. Nous sommes heureux d'apprendre que vous avez reçu le magnifique panier gris XL tel qu'il est présenté sur notre site.
