Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Laura
Posted
Delivery of the product took place weeks after promised date. Product not what i thought it would be and cost not representative of quality. Having said that my dog seems to like it. Glad i got it at a discounted price.
Response from MrFluffyFriend™· Sep 19, 2022
Hello Laura, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Grant H.
Posted
A constant daily barrage of unwelcome advertising. I unsubscribed at the earliest possible opportunity upon finally recieving the goods I ordered. The dog beds seem to be of reasonable quality and the dogs do actually like them.
Response from MrFluffyFriend™· Sep 17, 2022
Hello Grant, we sincerely apologize to know about this. We constantly improve our service with helpful feedback like yours. Thank you!
Roux R.
Posted
The fabric is super soft and fluffy to the touch, and the dark grey color is great. I purchased the XL for our large goldendoodle, and even after three weeks of it being fluffed (after shipping) it’s simply not comfy for her to lay on because it doesn’t have much filling in it. Her bones are touching the hard floor. The fluffy beds may work better for small dogs that don’t weigh as much. I just wish it had a lot more filling.
Response from MrFluffyFriend™· Sep 16, 2022
Hello Roux, thank you for pointing out how we can improve our bed in the future. We try to constantly improve our products and services with helpful feedback like yours.
Dissatisfied
Posted
Disappointed very thin cheaply made. Hardly any padding to it. Could have paid half the price for something similar at Marshall’s. Very disappointed in the quality.
Response from MrFluffyFriend™· Sep 16, 2022
Hello Dana, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Pat K.
Posted
Ordered Aug 10. Tracking info given showed the bed went to New Jersey and was picked up. Support said that my package was returned by my post office as undeliverable. I get packages pretty much every week, so don't understand this. Sent a pic of my house number for this to be resent. Still waiting. Update: finally got my bed 9/22. Increasing rating.
Response from MrFluffyFriend™· Sep 16, 2022
Hello Pat, thanks for your review. We'll sure to look into your order and reach out to you as soon as possible.
Jay G.
Posted
The product is wonderful and our dog loves it. Just disappointed that it came through the US postal service and was delayed in arriving. We were hoping to have it for her 1 year birthday and it arrived much later.
Response from MrFluffyFriend™· Sep 16, 2022
Hello Jay, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Daniel D.
Posted
I’ve purchased 3 beds and 2 XL blankets. Love your product, love ❤️ it!. But the XL blanket is anything but XL. The photo accompanying your ad completely misrepresents the actual blankets that I bought. It’s not as big as in the photo. I bought 2 and intend to sew them together. Love 💕 your product, not so much your ads. Daniel Dougan
Response from MrFluffyFriend™· Sep 15, 2022
Hello Daniel, glad to know you love our products. This means so much to us. We try to constantly improve our products and services with helpful feedback like yours.
Elizabeth F.
Posted
I like the doggie bed my dog loves it. I also bought the lint brush that took over a month for me to get and it doesn’t work and it looks really cheap. Sorry I don’t like it.
Response from MrFluffyFriend™· Sep 15, 2022
Hello Elizabeth, I am glad to know your doggie loves the bed but we are sorry to know you are not satisfied with the lint brush. We try to constantly improve our products and services with helpful feedback like yours.
