Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Elizabeth Y.
Posted
Took some time to arrive, however the bed is lovely if much smaller than anticipated.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Elizabeth. We are sorry for your negative experience with us with sizing and delivery. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Jan H.
Posted
a final ha venido y el pero esta SUPER contento
Response from MrFluffyFriend™· Jan 18, 2023
¡Hola, Jan! Seguimos comprometidos con nuestros clientes y su satisfacción. Comuníquese con nosotros lo antes posible para que podamos verificar el estado de su pedido. Puede contactarnos por correo electrónico a [email protected].
Simon G.
Posted
Very happy with the dog bed. The company didn't meet its delivery target but, when it arrived, it was very safely parcelled up. The dog it's been bought for liked it pretty much immediately. Date of 'experience' below is a rough guess.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Simon. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Satisfied C.
Posted
Like the product, but delivery was promied for Christmas was not. took forever.
Response from MrFluffyFriend™· Jan 20, 2023
Hi there. Thank you so much for your feedback and pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Michelle
Posted
My dogs love it!! Have a boxer and a pit and they can share it! Great size. Thought it would be a little thicker. Super soft and great quality!
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Michelle. We are thrilled to know your dog loves the bed. I'll forward your feedback to the team about it's thickness. This review made our day! - Team MrFluffyFriend™
Helen A.
Posted
The bed is soft and comfy. Mojito is definitely enjoying. Delivery took long, slightly over the 21 day max. I contacted McFluffy and my concern was addressed in a timely manner. I was given updates and was notified once delivery was made. Delivery time is my only negative (understood outside McFluffy control) but service and quality are very good. Thank you.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Helen. Thank you for sharing your kind words with us. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. Thank you so much and have a nice day! -Team MrFluffyFriend™
Sandy A.
Posted
The dog bed is exactly as described and my dog loves it. My only complaint is that it took an awfully long time to get it.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Sandy. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Rebecca J.
Posted
Not quite the quality I was expecting for the price
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Rebecca, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. Thank you and have a nice day! -Team MrFluffyFriend™
