Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
Alison I.
Posted
Doggy bed was okay, but definitely not as thick as it looked in the photo. Waited a while for it to arrive. My puppy seems to like it, which is a bonus.
Response from MrFluffyFriend™· Oct 24, 2022
Hello Alison, Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Derek B.
Posted
Packaging was poor and broken open. Follow up after advising supplier has been poor
Response from MrFluffyFriend™· Oct 24, 2022
Hello Derek, Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Amy M.
Posted
My dog will not use this bed.
Response from MrFluffyFriend™· Oct 19, 2022
Hello Amy, give it some time. Some of them may need some time to accept the bedding as part of the home.
John R.
Posted
I was waiting too long for the bed to arrive, and was disappointed in the size, I ordered Xlarge, not sure I got that, as it's quite small for my average size dog. There was no instructions with the bed as regards cleaning/washing.
Response from MrFluffyFriend™· Oct 19, 2022
Hello John, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jimmie F.
Posted
The bed took over a month to arrive and the quality was not as advertised. So much aggravation in receiving the bed forced me to have to keep it to avoid the same in trying to return. I got the XL, so $80 was wasted. The bottom of the bed has no padding , so my dog can feel the floor. The quality is flimsy and not fluffy at all. Gave it 2 stars since she is able to use it, ( with another pillow under it for fluffiness). Will never purchase again.
Response from MrFluffyFriend™· Oct 19, 2022
Hello Jimmie, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Bridget C.
Posted
Ordered a bed for my border collie, cost 66 us dollars. It was shipped from China, Took a month to arrive and it is disappointingly small. The value stated on the package was 7 dollars. About what it is worth, the dog has shown no interest in sleeping on it. Avoid if possible.
Response from MrFluffyFriend™· Oct 19, 2022
Hello Bridget, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Pam M.
Posted
Not very fluffy as i expected rather flat.
Response from MrFluffyFriend™· Oct 19, 2022
Hello Pam, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Keith T.
Posted
Overpriced for a disappointing product. Bed nothing like as full or substantial as the advertising pictures.
Response from MrFluffyFriend™· Oct 19, 2022
Hello Keith, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
