Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Jeannette T.
Posted
The product is fine but would not reorder as shipping was too slow
Response from MrFluffyFriend™· Feb 11, 2023
Hi Jeannette! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]
Janet T.
Posted
It was easy to order and delivered quickly. The bed is OK I'm not really sold on it. The stuffing seems uneven always fluffing it up to even it out. I think the cost and what you get in quality isn't equal. Would not order again. The dog is warm sleeping on it always moving to another bed.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Janet! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
Bonnie C.
Posted
Delivery took too long. Almost a month to receive
Response from MrFluffyFriend™· Feb 11, 2023
Hi Bonnie! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected] hope that you will give us another opportunity to make things right for you.
Mike B.
Posted
for an item that was supposedly in stock it took a month to deliver
Response from MrFluffyFriend™· Feb 11, 2023
Hi Mike! thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you."
Ginette L.
Posted
I wasn’t happy about the transportation, I bought the fluffy bed the November ten ,and I received the parcel on the December eleven . Way too long but I was happy with the dog’s bed Ginette L
Response from MrFluffyFriend™· Feb 11, 2023
Hi Ginette! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you."
Michelle T.
Posted
Bought 1 each for our 2 labradors. The colour and size true to description. The base doesn’t have much filling, so they needed to sit on dog mats to give some cushioning for their bones. Therefore I believe they were double the price of what you would expect to pay.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Michelle! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
DANIEL H.
Posted
Thought the bed would have been a little bit more snuggling in the centre like it shows on the illustrations. Doesn't cuddle my dog like the advert showed it would. Not very good value for money especially if asked to pay full price.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Daniel! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Bobbi W.
Posted
It takes too long to get my order. I’d like to receive the items I purchase within a week and a half, it’s been over two weeks since I placed my order and I still haven’t received it.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Bobbi! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you
