Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 4,835 reviews with 1 star · Clear filters
Johan H.
Posted
This a absolute garbage. This is a scam. Do not buy this product. No support, damaged and grossly packaged.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Johan, I am really so sorry about this experience. We try to constantly improve our products and services with helpful feedback like yours.
DanaMae G.
Posted
Ordered a very large one It came It’s a beautiful product But not big enough So it is for my cat and not my big Bull mastiff 🥺
Response from MrFluffyFriend™· Jun 10, 2022
Hello, we try to constantly improve our products and services with helpful feedback like yours.
Martha R.
Posted
If I ever get the product, I will be happy to review it.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Martha, I am really so sorry about this experience. I want to make sure that this matter is resolved. Please reach out to us. Thank you so much.
Payman E.
Posted
It never came
Response from MrFluffyFriend™· Jun 9, 2022
Hello Payman, I am really sorry that you had this experience. We would very much like to clarify this matter with you. Please contact us again. Thank you very much!
Pamela S.
Posted
Ordered weeks ago and still not received it. No way to contact the company other than by email and they don’t respond. About to open a non receipt case with PayPal. Absurdly, this review was prompted by an email asking me to do so via trustpilot. Won’t be ordering from them again - not reliable and rubbish customer service.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Pamela, I am really sorry that you had this experience. We would very much like to clarify this matter with you. Please contact us again. Thank you very much!
Linda G.
Posted
I never received the product or an update if I don't hear something soon or receive the product I will report to my credit card company
Response from MrFluffyFriend™· Jun 10, 2022
Hello Linda, I am really sorry that you had this experience. We would very much like to clarify this matter with you. Please contact us again. Thank you very much!
Bettina S.
Posted
Viel Werbung im Nachhinein, Aber ich habe noch keine Ware bekommen , auch noch keine Sendungsbenachrichtigung
Response from MrFluffyFriend™· Jun 10, 2022
Hallo, wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Wir verstehen, woher Sie kommen, und es tut uns leid zu hören, dass Sie dieses Problem haben.
Donna M.
Posted
I have never received the bed and no updates on shipment. Please cancel this order and refund my money
Response from MrFluffyFriend™· Jun 9, 2022
Hello Donna, I am really so sorry about this experience. I want to make sure that this matter is resolved. Please reach out to us again. Thank you so much.
