Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 4,835 reviews with 1 star · Clear filters
Jason J.
Posted
It's been week and I still have not received my purchase.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Jason, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Kevin C.
Posted
Shabby product. No paperwork with package on returns or customer service. Stitching is inferior and that's just upon opening poorly packaged produce. Would not recommend thus at all.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Kevin, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
Alice S.
Posted
Where is it? It’s been more than 3 weeks!!!
Response from MrFluffyFriend™· Jun 10, 2022
Hello Alice, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
dliepa
Posted
We never received our product we ordered.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Don, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Bonita
Posted
Never received it. Now have moved to 1725 Diana Avenue, Hermitage, PA 16148 as of May 5, 2022.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Bonita, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please email us at [email protected].
Lois J.
Posted
I have not received the dog bed.
Response from MrFluffyFriend™· Jun 10, 2022
Hello Lois, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per your tracking information, the package has been delivered. Please email us at [email protected] if you still need any assistance. We are here to help you!
Mrs E.
Posted
Not happy with product😞
Response from MrFluffyFriend™· Jun 10, 2022
Hello Mrs Ellis, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product. We try to constantly improve our products and services with helpful feedback like yours.
Kasia G.
Posted
This bed is nothing like the photos. Flat as a pancake!!! Looks like something you would buy for 1$ at the dollar store! We are so disappointed
Response from MrFluffyFriend™· Jun 10, 2022
Hello Kasia, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
