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11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 4,224 reviews with 5 stars · Clear filters
Keisha
Posted
My fur baby Man loves his 2 beds. MrFluffyFriend is definitely a 10 out of 10, not to mention their amazing customer service!
Response from MrFluffyFriend™· Jul 5, 2026
Thank you so much for your wonderful review, Keisha! We're thrilled to hear that Man loves both of his beds and that you've had such a great experience with our customer service. Your kind words and perfect rating truly mean a lot to us. Wishing Man many more cosy naps ahead! 🐾
Debra K.
Posted
Fantastic customer service. I purchased a MrFluffy bed for my dog Benny a few months ago. He absolutely loves this bed. I noticed that the area where the head is elevated and meets the body was starting to tear. Shortly thereafter the seams in the body started separating. I sent an email with pictures. and their review team replaced the bed. Thank you so much for standing by your product. Benny, is again, a happy doggie.
Response from MrFluffyFriend™· Jul 5, 2026
Thank you for sharing your experience, Debra! We're delighted we could help and that Benny is back to enjoying his favourite bed. Standing behind our products and taking care of our customers is very important to us, and we're so pleased our team was able to resolve the issue for you. Please give Benny some extra cuddles from us! 🩵
Jeff P.
Posted
Was a little concerned when we first opened it didn't seem very good but after a couple hours it fluffed up and our dog loves it
Response from MrFluffyFriend™· Jul 5, 2026
Thank you for your review, Jeff! It's great to hear you gave the bed a little time to fully expand after opening it. Since it's vacuum-packed for shipping, allowing it to fluff up makes a big difference. We're so happy your dog loves it now, and we hope it provides many comfortable and relaxing naps! 🐶
Jamie B.
Posted
My first experience with this company was terrible. However, they reached out to me and sent a new bed. It came quickly and my dog loves it. They actually came through as a company and made things right!!! Happy to be a customer now
Response from MrFluffyFriend™· Jul 3, 2026
Hi Jamie, Thank you so much for giving us the opportunity to make things right. We're truly sorry that your first experience wasn't a positive one, but we're delighted we could turn it around. Knowing your dog loves the new bed and that you're now happy to be our customer means a great deal to us. Thank you for your trust and support! 🐾
Cindy D.
Posted
Update from 2025 1star review: Mr Fluffy reached out to me regarding my 1 star review & offered to send me 2 beds & my dogs LOVE THEM!!! I wish there was a place to post a picture on here to show you.
Response from MrFluffyFriend™· Jul 3, 2026
Hi Cindy, Thank you so much for updating your review! We're grateful you gave us the chance to make things right, and we're thrilled to hear that both of your dogs LOVE their new beds. We'd absolutely love to see a photo of your pups enjoying them! Thank you again for your trust and for giving us a second chance—we truly appreciate your support. 🩵🐶
Kris M.
Posted
Best bed ever!! Our dog just loves it!! Recommend to everyone!!
Response from MrFluffyFriend™· Jun 30, 2026
Thank you so much, Kris! We're thrilled to hear your dog loves the bed and that it's earned the title of "best bed ever!" Your recommendation truly means a lot to us. Wishing your pup many more cosy naps ahead. 🐾
customerSusan
Posted
Yes all Three are loving their beds OMG I can’t keep them off of it it’s like a magnet stretching sleeping living their best life I wish I could send you a picture
Response from MrFluffyFriend™· Jun 30, 2026
Hi Susan, Thank you for your wonderful review! It made us smile to hear that all three of your dogs are loving their beds and can't stay off them. It really does sound like they've found their favourite place to stretch out and relax! We'd absolutely love to see a photo if you ever get the chance to share one. 📸
Brenda I.
Posted
Dogs and grandchildren love it
Response from MrFluffyFriend™· Jun 30, 2026
Hi Brenda, Thank you! We love hearing that both your dogs and your grandchildren are enjoying the bed. It sounds like it's a favourite spot for everyone! We truly appreciate your support and hope it continues to bring plenty of comfort and happy moments. 😊
