Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Christine
Posted
Guter, schneller Mailkontakt bei Fragen. Leider eine etwas lange Lieferfrist.
Response from MrFluffyFriend™· Jun 2, 2022
Hallo Christine, wir entschuldigen uns für die Verzögerung, aber wir danken Ihnen für Ihr sehr nettes Feedback!
John F.
Posted
I got the tracking number and used my app to keep up dated. Arrived in good condition, but was disappointed with flimsiness of it. My dogs started using them within 5-10 minutes of me putting them on the floor.
Response from MrFluffyFriend™· Jun 2, 2022
Hello John, thank you so much for sharing your feedback with us!
Anna A.
Posted
Looks good, dog approves of it seeing its the second one we got as backup.
Response from MrFluffyFriend™· Jun 2, 2022
Hello Anna, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
William M.
Posted
I took a long time to get to western Australian but when it did arrive the dog loves her new bed Regards bill
Response from MrFluffyFriend™· Jun 9, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please go ahead and reach out us via email. Thank you.
Tanya G.
Posted
My Rottweiler loves his new bed. He stays on it all night and sleeps a lot better, he is no longer restless and trying to get comfortable.
Response from MrFluffyFriend™· Jun 2, 2022
Hello Tanya, Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
Mark P.
Posted
Package arrived without any advance shipping notice. It did arrive within 10 days so no complaints there. Communications could be improved. We and our Labrador are happy with the bed which is most important.
Response from MrFluffyFriend™· Jun 2, 2022
Hello Mark, Nothing makes us happier than knowing your pet loves the bed. Thank you so much for your feedback.
Chris P.
Posted
Disappointed with the sizes very small for a large
Response from MrFluffyFriend™· Jun 2, 2022
Hello Chris, we are sorry to know the size did not meet your expectation. We try to constantly improve our products and services with helpful feedback like yours. Thank you!
Robert S.
Posted
I purchased an anxiety relief bed for my dog, I became concerned when the delivery did not occur within the advised time frame and on checking the tracking link there was no record of my order. An email requesting advice was promptly replied to assuring that the order had been filled, it arrived the next day. Happily my dog loves the bed and it has had a positive impact on his anxieties, e.g. a thunderstorm on the tv usually resulted in him hiding in the corner, he went straight to the bed rather than the corner when there was a thunderstorm on the TV. Hoping for the same result with a real storm.
Response from MrFluffyFriend™· Jun 2, 2022
Hello Robert, We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
