Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Ms Jane S.
Posted
Apart from the lengthy wait (3 weeks) from point of order date to the delivery date the products are pretty good and if you have an enquiry the response is quick
Response from MrFluffyFriend™· Jun 3, 2022
Hello Jane, thanks a lot for your support! We try to constantly improve our products and services with helpful feedback like yours.
Louise P.
Posted
The bed was smaller than expected, ordered a large 17kg dog and it was too small. I should have ordered an extra large.
Response from MrFluffyFriend™· Jun 3, 2022
Hello Louise, We try to constantly improve our products and services with helpful feedback like yours. Thank you!
Troy R.
Posted
We have a border collie which is not a very large dog and ordered a large bed and it is way too small but I guess at least now will have a $70 bed for our cat
Response from MrFluffyFriend™· Jun 3, 2022
Hello Troy, we are happy to hear from you. We try to constantly improve our products and services with helpful feedback like yours.
Sabina K.
Posted
We ordered a Mr fluffyfriend for our medium sized 22kg dog. It arrived within the time frames stated in a vacuum bag. Once removed from the bag it expanded and started to take shape quite quickly. And then it stopped. The 'fabric' is indeed incredibly soft and luxurious, however the fibres are sparse across the entire bed and the bed as a whole is very thin and very light. You can feel the floorboards through the bed quite distinctly as it is only a couple of cm thick. The outside edge is thicker, but nothing like the photo. In no way is the bed that we received as thick and plush as it appears to be in the advertising. Frankly, it is lovely and soft but definitely NOT PLUSH and disappointing for the amount of money.
Response from MrFluffyFriend™· Jun 3, 2022
Hello Sabina, thank you for your review. We try to constantly improve our products and services with helpful feedback like yours.
MAL
Posted
Tracking information was not available online as indicated. No cleaning instructions, fabric content, or where produced.
Response from MrFluffyFriend™· Jun 3, 2022
Hello MAL, thanks for your review! We try to constantly improve our products and services with helpful feedback like yours.
BRENDA ANNE W.
Posted
I would not be writing a review unless you had requested it. Our dog loves her new fluffy bed. Personally, I like to know where fabrics originated and there are no indications on this product of a) materials used, b)where they originated c)manufacturing country.
Response from MrFluffyFriend™· Jun 3, 2022
Hello Brenda, Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Phil W.
Posted
Too long for products to arrive
Response from MrFluffyFriend™· Jun 3, 2022
Hello Phil, thanks for your feedback. We try to constantly improve our products and services with helpful feedback like yours.
John
Posted
Disappointed with the product. About half the size it needed to be. So, My dog has totally ignored it.
Response from MrFluffyFriend™· Jun 3, 2022
Hello John, thanks for taking the time to share your review. We try to constantly improve our products and services with helpful feedback like yours.
