Terrence N.
Posted
Excellent Customer Service
I wasn't aware that once the free trial ended, my card would be charged the monthly subscription amount. I was quite surprised when I saw the charge pop up on my phone. I emailed MOZ support and quickly received an email back asking to confirm my details. I was then issued a full refund plus a $50 credit for when I return. They definitely won an eventual customer.
Response from Moz· Jun 26, 2023
Thanks for the review, Terrence!



