MoveSafe RelocationReviews of movesaferelocation.com

Do not use this company or do not give your information. They will sell your information to other moving companies and they were constantly call text and pressure you to use them to move.... Repeatedly I've asked not to contact me I'm not interested in anymore and everyday this week I have received calls and text messages.

Terrible experience! The people who packed and loaded my belongings stole a lot of stuff. They also did not pack my property the way they promised and many items were damaged. On top of that, they left many items behind!

I asked for a quote and the AI bot lied to me and told me that the DOT required a phone call for a quote. No doubt for a high pressure sales call. When I called it out they said that it was a miscommunication and that they say that to get a phone call. No thank you. If you lie to me on the first interaction, why would I trust you with moving.

If there was a “ZERO” I would have put that down ..my experience was horrible! I was quoted one price and ended up paying a price almost double and only moved 1/3 of my belongings! I had to buy a trailer and made 2 trips, with my truck, from Delaware to Michigan.. I was so made at not checking the reviews FIRST!how can anyone give this despicable company a 5 star rating unless the moving was within the state.. DO NOT USE THIS COMPANY!!!

DO NOT USE THIS FRAUDULENT COMPANY. Their specialty is to lie, cheat and mislead the consumer. They also REFUSE to call you back, unless they think they can lie their way to more money. Their method is as follows: 1. You are seeking a moving company and their name comes up. You call. They assure you 100% they are licensed and bonded and they are wonderful 2. You go through a thorough inventory list at which time they quote a cubic footage required and a price. This is where the lies start. The cubic footage they state is woefully inadequate, (as you will discover later), probably about half of what they already know you will require. But hey, they are the 'experts' not you, right. 3. So based on the inadequate cubic footage they quote a price with a deposit required to day to 'lock this in'. You pay the deposit, have a confirmed moving date and know the final price. All is good, right? 4. Two days before you move they have scheduled a final call to go over everything and confirm. You go over the SAME inventory list that you did previously and now the scam really starts. They now claim you need TWICE the cubic footage and oh your costs are doubled...... Obviously you are two days out and completely ready to move. Plus you have paid a deposit. You have little in the way of options but to agree and pay. 5. But this is NOT ENOUGH for these cancers. On the day of the move a moving company arrives, usually First Class Movers of Springfield Illinois. They look everything over, take pictures but do not start loading!!! Why not? Well they have sent the pictures back to this cancerous company who then call you and tell you that you now need MORE cubic footage than they said. Even though they are the experts and the inventory has not changed one bit. 6. A representative gets on the phone demanding more money. In our case it was a spineless cancer called Michael. That is when the husband at our end got on the call and called him out on this unethical and borderline fraudulent behaviour. When told to cancel the whole thing and refund the monies already paid Michael was damn near in tears, saying it couldn't be done. Which is a lie. He just would of have caught hell and probably been fired if he had agreed. 7. Spineless Michael then supposedly called other departments and got us 'discounts'... Bear in mind this is after the cancers have more than doubled the original price. 8. I will be reporting these cancers to the Florida Board of Trade etc, but sadly they get reported frequently and it really is water off of a ducks back to them. 9. Do yourself a favour and NEVER use these cancerous frauds 10. Move safe are more than welcome to call me direct to discuss this review. But they won't as they are spinless chickens from top to bottom. WOW - The cancers had the audacity to make a comment and lie about giving me a refund and invited me to update this review. OK, here is the update. - I stand by everything I have said and these spineless cancers need to be put out of business. Their so called claimed 'refund' is NOTHING of the sort. Remember they had MORE THAN DOUBLED their original quote for the EXACT same inventory... As I said, they are nothing but cancers and are more than welcome to call me to 'discuss'. When I will once again call them out on their lying, cheating, fraudulent bahviour. DO NOT USE THESE CANCERS. EVER.

If I could give zero stars I would. Hidden costs and horrible communication. This is the worst move of my 30 year career. Do not use this broker or any broker. In addition to the horrible experience with MoveSafe - the company assigned was the most unprofessional team I have ever seen.

Unfortunately, we did not get past the quoting and "pay 50% upfront" stage of the process because MoveSafe repeatedly spammed my email, my voicemail box, and my text messages. Each message was copy/paste or nearly identical with high-pressure warnings of "this deal is only good for today!" which would turn into "I can't keep this discount past the next hour" and then "don't go with other companies that are cheaper!" How am I supposed to trust you to book movers and provide quality service if you won't give me a few hours to make a decision in the first place? To make matters worse, the agent/whoever was my main contact chose to makeup another person as their "boss" and contacted me via that number multiple times. They obviously did not do a great job of keeping their "character" intact because the messages from both accounts were identically threatening and harassing. No thank you.

I cannot express this enough- DO NOT USE THIS COMPANY. It was an absolute nightmare. All of the reviews stating extreme overpricing at the last minute, terrible communication, awful client services, lack of responding to calls, etc. are all valid and true. You will never get a call back from this company, you’ll have to follow up on your own and they are very unwilling to help. I would give negative 5 stars if that was an option. Please safe yourself the hassle and money and use another service.