Excellent
175 reviews
MopioHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Mopio started in late 2019 when its founders, experienced in furniture craftsmanship, saw a gap in the flat-packed furniture market. While there were many budget-friendly options, the designs were uninspired. Mopio's mission is to provide design-centric, affordable furniture crafted with the user in mind.Inspired by contemporary trends, Mopio's products are designed for compact urban living, focusing on functionality and durability. Exclusively online, Mopio offers a range of upholstery and case goods for living rooms, bedrooms, dining rooms, studies, and outdoor spaces.
Mopio (mopio.com) has 175 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 143 reviews with 5 stars · Clear filters
Minh L.
Posted
Bought the Bruno outdoor dining set. One of the chair was misaligned so Mopio sent me a new set of chairs. Customer support was responsive and quick to act. The product itself was good quality and the packaging was well done. Will buy again.
Marianela V.
Posted
Espectacular
Kaitlin
Posted
I ordered a coffee table that was damaged in transit. I initially started a conversation with the chat bot on the Mopio website and was sent a form to fill out. After about an hour, I received an email from Loges asking if any issues I had were resolved. I emailed back with information regarding the damaged item and was then connected to Balvinder who helped me get a replacement sent a few days later. I was very satisfied with the quick responses from the Mopio team.
Jeff H.
Posted
Very accommodating customer service. Batrisha Bistamam was wonderful
zachary F.
Posted
I bought 3 Teddy beds and 3 dressers. The beds look great and were super easy to put together. Easy to dinning up though = soft wood. The dressers are sturdy, but take some time to put together.
Amanda M.
Posted
I had a great customer service experience with Mopio. Edelwinna helped me and she responded kindly & quickly. My issue was solved within the week. I lost my fireplace remote and they’re replacing it!
Angela A.
Posted
We got a coffee table over a year ago. We love it so much and at some point 4 out of the 8 pegs that enable the sliding doors to slide got lost. We tried everything and then we decided to contact Mopio. Batrisha The customer representative was so attentive and helpful, she was very professional and guided us on how to get the spare parts. Today we received the 4 pegs and our coffee table can be fully used again. Thank you so very much for such wonderful customer support team. Batrisha Thank you for helping us !
Amanda M.
Posted
I contacted customer support over the weekend and they quickly responded to my inquiry. Both representatives who helped me - Balvinder & Emir - were prompt, helpful, and very thoughtful in their service. Excited for my Mopio pieces and future purchases.
