Excellent
175 reviews
MopioHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Mopio started in late 2019 when its founders, experienced in furniture craftsmanship, saw a gap in the flat-packed furniture market. While there were many budget-friendly options, the designs were uninspired. Mopio's mission is to provide design-centric, affordable furniture crafted with the user in mind.Inspired by contemporary trends, Mopio's products are designed for compact urban living, focusing on functionality and durability. Exclusively online, Mopio offers a range of upholstery and case goods for living rooms, bedrooms, dining rooms, studies, and outdoor spaces.
Mopio (mopio.com) has 175 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 143 reviews with 5 stars · Clear filters
Rob J.
Posted
We were missing some parts for our TV console that we purchased from Mopio. The customer service department, especially Liveniya, was very helpful and quick in response. They sent out the replacement parts without a problem. The quick response and help was very much appreciated!
Edie W.
Posted
I ordered a tv stand without the fireplace insert assuming the insert I had from a current cabinet would work. I was wrong :(. Meanwhile, I reached out to customer service and they immediately acknowledged my need for help and gave me a timeframe for follow up. I heard back within 24 hours and Yaashiine, the customer service rep, provided the link I needed to order the insert. They were fast, knowledgeable and kind. Very impressed!
Jenny P.
Posted
The actual cabinets/bookshelves are amazing. When I had one problem with one shelf - the customer service response I received was outstanding. Constant responses. No delay and problem resolved.
Ryan S.
Posted
Liveniya was wonderful and promptly assisted me with my issue.
Felicia
Posted
I have ordered multiple items of mopio and have loved everything I have ordered. It looks so expensive but it’s affordable. I recently ordered a small cabinet and unfortunately half of the items were missing in the box. I immediately contacted customer service not thinking I would hear back for a few days since it was a holiday. I was contacted back right away and Batrisha went above and beyond for me. I was sent a new free of charge . I will be ordering more items from this company. They go above and beyond for their customers.
Emma Z.
Posted
The couch is excellently well-designed! Feels like expensive furniture without the price tag - LOVE IT!!!!
Deb
Posted
I had terrific customer service. My husband and I both ordered a cabinet and I quickly emailed to intercept and cancel my order. They emailed with several updates and successfully canceled before a delivery. Thank you for being on top of things.
Angelica G.
Posted
I ordered 6 pieces of furniture that arrived quicker than expected. Assembly instructions were easy to follow. One of the drawers was missing the holes for the handle and customer service was very prompt to address the issue. I appreciate Yaashiine & Balvinder’s assistance. Once assembled, all pieces were beautiful and have elevated my living room space.
