MonopriceReviews of monoprice.com

Great company with great customer support and their cables have a lifetime warranty!! Can't beat that!

Great pricing, rapid shipping, secure packaging. Hassel free lifetime warranty on all their branded cables. I had a 15' HDMI cable fail after a year, chatted with customer service (almost 0 wait time). They shipped a replacement, no return of failed cable required. If you need it and they have it; save yourself the frustration of trying to hunt for a better price somewhere less reputable. This is my first and last stop for a wide array of techie needs.

I’ve been buying from Monoprice for years now and have always found the quality outstanding for the price. From HDMI cables, audio cables, headphones, speakers, toner cartridges, surround systems, wall mounts, zip ties, charger cables, switches, network accessories, connectors, and wireless chargers, monoprice is where I look first for my electronic accessories.

Monoprice made the best out of a frustrating situation: I ordered two HDMI cables with particular specs I was after. The package arrived with cables of a lesser spec. I interacted via chat and got two replacements sent out (no return of incorrect cables requested). The replacements arrived and were again the wrong cables. I could tell what was going on, the item number was being printed on the wrong cable. The warehouse was picking the correct item number, but the cable contained in the packaging was incorrect. When contact via phone support, they refunded my money and said to keep the cables. I used the money to buy a different item with the specs I needed. Essentially, I ended up with four free cables as they tried valiantly to help.

I purchased a soundbar from Monoprice. I also purchased some cables with it to hook it up to my TV, my cable box, and my turntable. It wasn't working with some of the cables and some of the input devices. A person from their tech group helped me a lot to get the whole thing straightened out -- including sending a new soundbar. The amount of help and the amount she spent with me was definitely over the top. The new one is now working and I'm very happy.

Purchased two Lightning cables. They stand by their lifetime warranty and exchanged a defective unit without any hassle. Customer service was pleasant and prompt. I will continue to use Monoprice as my go-to electronics supplier and would highly recommend them as well!

My sons 3D printer stopped working properly, I contacted the company to see how I could send it in for repair it was out of warranty. To my surprise they went over and above! They sent me a prepaid return label and told me that even though it is out of warranty they would replace it for FREE! I will always be their customer! You do not get that Type of customer service anywhere these days!!!! I am very impressed!!!!

Great product ultra slim CAT6 works well Customer service is very knowledgeable and efficiency to resolve an issue Thank you Monoprice Van Truong