Average
770 reviews
Monitech Ignition Interlock SystemsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Heather K.
Posted
They were nice and friendly! By the time the 30 min video was over they were done! Thank you for making this horrible situation easy and smooth!
Response from Monitech Ignition Interlock Systems· Sep 23, 2019
Heather, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
Jermaine Durell S.
Posted
So far so good
Response from Monitech Ignition Interlock Systems· Sep 20, 2019
Jermaine, thanks for the thoughtful feedback! We value our clients and we’re glad you felt that.
Linville R W.
Posted
I thank Monitech because the interlock makes my job possible.
Response from Monitech Ignition Interlock Systems· Sep 16, 2019
LifeSafer recognizes how difficult and certainly not fun this program can be, however we are grateful that you chose us to be on this journey with you, and we will be here for you every step of the way.
Scott David F.
Posted
Excellent service by technician
Response from Monitech Ignition Interlock Systems· Sep 16, 2019
Scott, thank you for taking the time to share your experience with our Durham shop. I have forwarded your review to our Management team in that area to recognize their outstanding service!
Michael G C.
Posted
Everything was fine until it was time to install... the guy doing the install was really nice, but the equipment was not functioning properly... therefore a job that should have taken 2hrs - took 3hrs- and it thru me off my schedule
Response from Monitech Ignition Interlock Systems· Sep 16, 2019
We're so sorry that it took longer than usual to install your device. We appreciate your feedback, as it helps us to improve.
Paul C.
Posted
Following up with a second five-star rating. While the technician was a few minutes late, I'm not one to stress over things over which I have no control. (I'll also add that his car was burglarized overnight, but he still made it to the shop and got the jobs done. I think his name was Ortiz ... I was impressed with his dedication.) And again, while this is not the most pleasant of processes, y'all are making it bearable. I appreciate it. Finally, can you help me with something? I was in permanent lockout prior to the app't due to a missed app't. I had checked all my paperwork, and found no notification. Also, the device didn't notify me seven days prior. I assume you can check the data and see that a date wasn't loaded into the device. In order to get back up-and-running, I had to pay $90. The technician said he would request a refund, because I had adhered to all requirements, but I thought I'd holler at you from here, too. Could you help me with that? I'd sure appreciate it. Again, thanks so much for making these twelve months as painless as possible. -Paul Cooper Client ID 20831595
Response from Monitech Ignition Interlock Systems· Aug 23, 2019
Thank you for taking the time to share your experience with our Greensboro, NC shop. I have forwarded your review to our Management team in that area to recognize their outstanding service! Also, someone will be reaching out to assist with your question.
Tristina W.
Posted
Very friendly staff. Great Company
Response from Monitech Ignition Interlock Systems· Aug 6, 2019
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Susanne Terese H.
Posted
Acceptance of my consequence is important. The man that installed the unit is doing his job with sincere feelings. He made sure I was as relaxed and comfortable as possible. Demonstration and information and the responsibility ahead was given with complete understanding before I drove away.
Response from Monitech Ignition Interlock Systems· Jul 5, 2019
Thank you for taking the time to share your experience with our Concord, NC shop. I have forwarded your review to our management team in that area to recognize their outstanding service!
