Great
375 reviews
momence.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
Alisa N.
Posted
Amazing customer service
Response from momence.com· Jul 1, 2026
Thank you for your kind words, Alisa! We're delighted to hear you had an amazing customer service experience. We appreciate your support and look forward to continuing to help whenever you need us.
B S.
Posted
Easy to understand and very focused.
Response from momence.com· Jul 1, 2026
Thank you for your feedback! We're glad you found everything easy to understand and focused. We appreciate you taking the time to share your experience.
Trish R.
Posted
I learned something new about how to uncancel a class. Halle was very helpful offering written directions & screenshots!
Response from momence.com· Jul 1, 2026
Thank you for your kind review! We're so glad Halle was able to help you learn something new and that the written instructions and screenshots made the process clear. We'll be sure to share your feedback with her!
Selina
Posted
Led explained every step to resolve my questions. The only issue was when I was trying to contact via chat it seemed like it was glitching.
Response from momence.com· Jun 15, 2026
Thank you for your review! We're glad to hear that Led was able to clearly explain each step and help answer your questions. We also appreciate you bringing the chat issue to our attention. We're sorry to hear you experienced glitches while trying to reach us, and we'll share this feedback with our team as we continue working to improve the support experience. Thank you for choosing Momence, and please don't hesitate to reach out if there's anything else we can help with.
Tina C.
Posted
Lawrence was kind and patient. He was not quick to end the chat and made sure I had what I needed and a snapshot so I would know going forward too. The best!
Response from momence.com· May 27, 2026
Hi Tina, thank you for your thoughtful review! We're so glad Lawrence was kind, patient, and took the time to make sure you felt fully supported. Providing clear guidance and going the extra mile is exactly the experience we strive for. We’ll be sure to share your kind words with him!
Valerie M.
Posted
Really prompt solution. I accidentally deleted a customer but we found them on the system again
Response from momence.com· May 27, 2026
Hi Valerie, thank you for your review! We're happy we could help locate your customer record and get things sorted quickly. Accidents happen, and we're glad the team was able to provide a prompt solution. Thanks again for your kind words!
Courtney D.
Posted
Momence has been a game changer for our business. It is very easy to use, user friendly for clients and the support is very helpful and readily available.
Response from momence.com· May 12, 2026
Thank you so much for your kind words! We’re thrilled to hear that Momence has been a game changer for your business and that both you and your clients are having a smooth experience with the platform. Our team works hard to provide helpful, accessible support, so it means a lot to hear that reflected in your experience. We appreciate your support and look forward to continuing to grow with you!
Lockhold I.
Posted
Momence is great! Great customer support and software is excellent
Response from momence.com· May 4, 2026
Thanks so much for the kind words! We’re really glad to hear you’re enjoying both the platform and the support experience. If there’s ever anything we can do to make it even better, don’t hesitate to reach out—we’re always here to help.
