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375 reviews
momence.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
Robbyn G.
Posted
Representative was knowledgeable & efficient. He answered my question in a timely manner & was very polite.
Response from momence.com· Jul 25, 2025
Thanks for the kind words! We're glad you had a smooth and helpful experience.
Retro Pilates - B.
Posted
Elle was patient and helpful!! She walked me through my complications one step at a time and made it clear to follow
Response from momence.com· Jul 25, 2025
Thank you! Elle will be happy to hear she helped make things clear and easy to follow.
Bloc C.
Posted
I had a question about how to customize the way our coaches' names appear on the Momence booking widget, and Cyra from chat support was incredibly helpful. They responded quickly, clearly explained the current limitations, and even offered a great workaround that solves our problem without impacting staff access. The whole interaction was smooth, professional, and efficient. It's rare to get support that feels both personal and effective. Huge thanks to Cyra for making it easy. Highly recommend Momence support! — Josh Byrd, Bloc Cycle
Response from momence.com· Jul 15, 2025
Hi Josh, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Cyra was able to provide quick, clear, and effective support — and even offer a workaround that worked for your team. It’s always our goal to make support feel both personal and efficient, so it means a lot to hear that reflected in your experience. We’ll be sure to pass your kind words along to Cyra and the rest of the team. We truly appreciate your recommendation and look forward to continuing to support you and everyone at Bloc Cycle!
Harriet L.
Posted
The customer service is just amazing at Momence! Comparing to MindBody who was my previous CRM provider for 16+ years Momence is on a totally different level, you can always reach out day or night and there is a person who will find a solution to your question. This is so valuable!
Response from momence.com· Jul 15, 2025
Thank you so much for your fantastic feedback! We’re truly honored to hear that you find our customer service amazing and that your experience with Momence has been so positive compared to your previous provider. Knowing that you feel supported day or night means everything to us. We’re grateful to have you with us and look forward to continuing to support you and your business. Please reach out anytime — we’re always here to help!
Transcend U.
Posted
The customer service representatives at Momence is continuing to impress me as time goes by. Each time I contact them, the reps help resolve and find solutions to our issues or concerns. I highly recommend Momence!
Response from momence.com· Jul 15, 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our customer service team continues to impress you and that we’ve been able to help resolve your concerns. Your recommendation truly means a lot to us. Please don’t hesitate to reach out if there’s ever anything else we can assist with — we’re always here to help!
Bryce S.
Posted
July, was quick to find the answer for me. Gives me confidence in the future that the support team is always there to assist.
Response from momence.com· Jul 15, 2025
Thank you so much for sharing your experience! We’re delighted to hear that July was able to quickly help you find the answer you needed. It’s wonderful to know this gives you confidence in our support team — that’s exactly what we strive for. Please don’t hesitate to reach out anytime you need assistance. We’re always here to help!
Angela V.
Posted
Super swift + helpful information in navigating this integration!
Response from momence.com· Jul 15, 2025
Thanks so much for the great feedback! We’re glad to hear you found our support swift and helpful while navigating your integration. If you ever need further assistance, we’re always here to help!
BonnieSuchodolski
Posted
Amazing patience & Support. I get in such a muddle doing my accounts. Momence support was incredibly patient and provided me answers to all of my questions. Really really helpful. Thank you
Response from momence.com· Jul 15, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that our team’s patience and support made a difference for you, especially with navigating your accounts. It’s great to know we could provide the answers you needed. Please don’t hesitate to reach out anytime — we’re always here to help.
