Great
375 reviews
momence.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
Nathaniel S.
Posted
Very helpful, kind, and courteous.
Response from momence.com· Dec 9, 2025
Thanks so much, Nathaniel! We're happy to hear you received helpful and courteous support. Please reach out any time—we’re always glad to help.
Ninja N.
Posted
the virtual chat option quickly answered my questions
Response from momence.com· Dec 9, 2025
Thanks for your review! We’re glad the live chat feature helped you get answers quickly. If you ever need anything more, our team is just a message away!
Micaela R.
Posted
Cyra was absolutely amazing! I am very happy I was able to work with her.
Response from momence.com· Dec 9, 2025
Hi Micaela, thank you for the wonderful feedback! We're so pleased to hear that working with Cyra made your experience great. We'll be sure to share your message with her. We appreciate you choosing Momence!
McCall P.
Posted
Fast customer service. Love having 24 hour chat available for questions about my momence account. Appreciate the ongoing support and guidance to understand the point of sale and scheduling. Very happy i made the change two years ago with Momence
Response from momence.com· Nov 26, 2025
Thank you so much for your feedback! We will continue to do our best in meeting and exceeding your support expectations.
Michelle G.
Posted
I spoke with Jake over chat and he answered my questions about memberships very promptly and he was kind.
Response from momence.com· Nov 18, 2025
Hi Michelle, we are delighted your experience with support met expectations. We will be sure to pass along your feedback to Jake!
Maria H.
Posted
Momence customer service is the best!
Response from momence.com· Nov 18, 2025
Thank you Maria, we are glad to see your satisfaction with the Support team. We will be sure to pass on your generous feedback!
Véronique G.
Posted
I joined Momence (or Ribbon as it was then called) five years ago. I've seen their offering expand to include more and more services to support their clients. Their customer support has always been really efficient, fast, friendly. I really recommend them.
Response from momence.com· Nov 3, 2025
Hi Véronique, Thank you so much for being with us since the Ribbon days! We’re thrilled to hear you’ve seen our platform grow and that our support team continues to make things easier for you. We truly appreciate your recommendation and your continued trust in us. 💛
Letitia W.
Posted
Josh takes time to explain things clearly with a friendly demeanor. I always appreciate his assistance!
Response from momence.com· Nov 3, 2025
Hi Letitia, We’re so glad to hear Josh was able to help clearly and kindly — that’s exactly what we aim for. We’ll be sure to share your kind words with him. Thanks for taking the time to leave such a thoughtful review!
