Average
678 reviews
MolbllyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
About Molblly At Molblly, we've been crafting mattresses since 2007, and our commitment toquality has only grown stronger. We believe you should never compromise onyour sleep. That's why we manufacture our mattresses with the highest quality, durable materials.> Molblly'S MissionBetter life for all. We genuinely care about your comfort and well-being, andwe're dedicated to making the experience of a good night's sleep accessible toeveryone. With Molblly, you can expect affordable luxury and the promise ofwaking up refreshed and ready to embrace each day. Why Choose Molblly?●Amazon's Choice: Our mattresses are a top pick on Amazon, chosen bythousands of households who have been impressed by our quality andperformance.●Amazing Accolades: Molblly mattresses have received widespread acclaimand have provided 8 million+ customers with high-quality sleep experiences. We take pride in our customer satisfaction and continue to strive forexcellence.●Cutting-Edge Innovation: Our mattresses incorporate state-of-the-artmemory foam technology, motion isolation features, and support layerdesign to ensure you enjoy the utmost comfort and support.●Health and Eco-Conscious: We care about your health and the environment. That's why our mattresses are free from harmful substances likeformaldehyde and fiberglass, creating a safe and comfortable sleepenvironment.Shop MattressesShop Bed FramesShop PillowsShop Bundle & Save
Molblly (molblly.com) has 678 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 144 reviews with 1 star · Clear filters
Jarthpader
Posted
This mattress has fiberglass and it doesn’t even have a “do not open” label on it, now my home is infested with fiberglass because we want to be cheap and just make mattresses without caring about the safety of our customers. For your future mattresses, if you’re still gonna use fiberglass, ATLEAST put a “do not open” warning on the mattress cover ticket.
Chris O.
Posted
I ordered an original king mattress for $269.99 and received two and was charged for both. I finally received authorization to return the second mattress but was told I would have to pay for the return shipping charges! I had to pay $200 to ship back thru UPS. I have NOT received a refund. So I am out of pocket for $469.99! The Mattress was signed for by Kevin at their warehouse in Flower Mound Texas.
C H.
Posted
I ordered 12 inch mattress for $289.00 and notified them right away keep putting me off didn’t email me in a timely fashion. Offered me a $30.00 refund and then changed it to $50.00 I want a full refund! But they do not respond this is not my fault they mailed me the wrong item I’m 67 years old and been sleeping on couch for 4 days and no end in sight.
Kris D.
Posted
I Ordered a set of 2 queen sized pillows from them. I received 1 pillow, not even the same style as the ones I ordered. They are trying to tell me that what they sent me was correct & offered me $5 credit, They are not allowing me return the item and get my full $50 refund even though I submitted the return request as soon as the package was delivered. This company is horrible and the customer service is by far the worst! Please do not order anything from these scam artist!
Gabrielle F.
Posted
You sent me a bed frame that someone else returned to you. The package had multiple levels of tape on it. The bed has ripped pieces, missing screws/hardware, crumbled up directions, and stained fabric. And now you are arguing with me about sending me a new bed and a label to return this pile of junk that you sent me OR refunding me my 169.99. This has been a horrible experience so far and you can make it better by sending me a new bed and a label to return this one OR by giving me the refund I deserve. I have spent hours corresponding with you and filing a complaint with Paypal, and it's a total waste of my time.
Steven J.
Posted
Didn't even get the right bed.
Jessika
Posted
Ich versuche seit einer Woche meine Bestellung zu widerrufen und die Rücksendung einzuleiten das will man einfach nicht akzeptieren erst will man Fotos dann will man sich mit einem lächerlichen Gutschein freikaufen und dann wird man nicht mehr verstanden ich kann nur jedem raten nicht direkt zu bestellen
lai L.
Posted
I spent $200 on a mattress, waited a week but didn't receive it, then spent another week frantically calling and emailing for assistance. I later found out the mattress was lost and I don't want to wait for a new one, I want a refund. Now you want to charge me a 50% processing fee? This is completely unreasonable. Not only did I not receive any service, but I also had to go through a lot of hassle. I don't believe your company has the right to charge me any fees. Additionally, UPS has emphasized that if they delivered to the wrong address, they would be responsible for the refund. Please don't shamelessly deduct fees from an innocent customer. Thank you.
