Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Maria A.
Posted
They are very prompt when I call. Very porofgesional
Response from MobileHelp· Sep 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Bruce and Jane S.
Posted
Thank you for your patience with elderly people and especially those suffering from Lewy Body Dementia. We appreciate you remaining calm and trying to help those when they push their button for a different emergency other than health.
Response from MobileHelp· Sep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Janice A M.
Posted
Very patient with multiple calls and good explanations of what was happening.
Response from MobileHelp· Sep 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Thelma
Posted
It was a False Alarm and she was very understandable, sometime the device is very sensitive., She was very friendly and professional.
Response from MobileHelp· Sep 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Sue J.
Posted
I have been a customer for years and continue to be so impressed with staff and service! The equipment is superb and always functioning. Every person I have spoken with has been attentive, concerned, and friendly - always making sure that I am well. As a senior citizen who lost my husband at the beginning of the pandemic, you all have made me feel safe and secure living alone!!!
Response from MobileHelp· Sep 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Carol F.
Posted
Thank you for alerting me that my payment with my Visa card did not go through. My card has recently been scammed twice, I forgot to advise you of my new Visa account number. Thank you for not cancelling me for non-payment.
Response from MobileHelp· Sep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Darlene V.
Posted
Pressing my button saved me from dying of a stroke.
Response from MobileHelp· Sep 17, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Eloy T.
Posted
The times that I have fallen the help button m ade sure help was on the way.
Response from MobileHelp· Sep 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
