Linda
Posted
Albert was wonderful during the process…
Albert was wonderful during the process and I appreciate that.
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Linda
Posted
Albert was wonderful during the process and I appreciate that.
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Pet P.
Posted
Great customer service! Haven’t received my product yet but the woman i spoke with was very knowledgeable.
Response from MobileHelp· Sep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Barbara T.
Posted
Paula, was great both professional and friendly. You show my name as Barbara Taylor I'm James Taylor
Response from MobileHelp· Sep 16, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sharon A.
Posted
Fortunately, I have not had a medical emergency. The reason for the high rating is your exellent customer service reps. Each time I have had to call they have solved my problem. I especially like the fact that I can undestand what they are saying and they speak slowly. Those attributes are difficult to come by in today's hurry up world!
Response from MobileHelp· Sep 16, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
MaryAnn S.
Posted
My mom has had it for years, but thankfully has not had to use it. They are very helpful when needing new equipment and testing the system. I have told many people about it!
Response from MobileHelp· Sep 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Annette R W.
Posted
every second counts
Response from MobileHelp· Sep 16, 2023
Thank you for your comment! If you ever need us, please don’t be afraid to reach out.
Judy C. C.
Posted
I am a happy user of MobileHelp’s service. My elderly friend asked me to help her get this device. Your sales people went beyond everything to give me an overview of services provided and costs. She was thrilled with everything until the equipment arrived. It was overwhelming! No amount of assurance convinced her that the bay did not have to be prominently displayed, or the wrist band not work. She didn’t want to wear the necklace even though she had ordered the new Fall monitor. Your people did everything right including an easy return of the items. I am more convinced than ever that I am doing business with the right company.
Response from MobileHelp· Sep 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Ed F.
Posted
Dependable
Response from MobileHelp· Sep 17, 2023
Thank you for your comment! If you ever need us, please don’t be afraid to reach out.