Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Carmel G.
Posted
I have never needed to use mobile help, but is reassuring to know it's there if I need it.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Hazel K.
Posted
Getting the system and using it has been very user friendly. No problems with billing. Easy to test.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Scott R.
Posted
good customer service
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Anthony
Posted
Great customer service, professional and courteous.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Lydia B.
Posted
Mobile help has save my life several times. I went into kidney failure and could not even stand up. I pressed my watch and within minutes Livonia EMS was at my house taking cared of me. They transferred me to the hospital and I was administered.EMS stayed with me until they knew I was taken care of. I am grateful for Mobile Help.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Elizabeth M.
Posted
I needed an ambulance one Friday night. I pressed my mobile help button. They were very responsive and called an ambulance immediately. Then called my son to let him know what was happening.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Jacqueline D.
Posted
You have been quickly responsive when I accidently triggered the monitor. I appreciate that. Each time I have spoken with your folks you have been kind, courteous, and helpful. I appreciate that! Sorry, I cannot remember date.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
DON H.
Posted
Always on "top" of things, so far, very happy with your service. Don
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
