Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Maureen M.
Posted
I was walked through everything so far so good. The date of experience was December 4, 2023
Response from MobileHelp· Dec 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Posted
Stuart was very knowledgeable, helpful and understanding of my situation with my elderly mother. He made the process very easy and I feel safer knowing my mother will have a way to call for help!
Response from MobileHelp· Dec 8, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Martha R.
Posted
Matthew was a great listener and gave me a lot of information that helped us to choose the best company and plan. His easy going No pressure approach greatly influenced the choice. When I called back to sign up for the service, a different representative answered and gladly transferred me to Matthew when I said I had been talking to him. It is very evident the representatives respect each other and their clientele.
Response from MobileHelp· Dec 8, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
DB
Posted
The customer service rep was very helpful in helping me make a decision on the best unit for my mother. It took several calls for me to make a decision and they were very patient and understanding. We just received the unit and it appears very easy to set up and use.
Response from MobileHelp· Dec 8, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
customer-Davood S.
Posted
Dana was very patient and understanding during the whole process with multiple back and forts trying to figure out the best system and pricing options.
Response from MobileHelp· Dec 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Posted
Great, professional service.
Response from MobileHelp· Dec 8, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Jessica K.
Posted
Nathan made every very easy. He did an amazing job
Response from MobileHelp· Dec 8, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Posted
The people who help you set up your medic device are very knowledgeable and courteous when helping set up the device.
Response from MobileHelp· Dec 8, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
