Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Patricia K.
Posted
I received Prompt, courteous and knowledgeable service from our customer consultant, Matthew. It made signing up easy. Keep up the good service.
Response from MobileHelp· Sep 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp!
Marjorie R.
Posted
I had a problem and called for help. A service person helped me walk through the problem. He was very courtier and took his time with me.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Virginia M.
Posted
Response from MobileHelp was easy to understand and nprompt. Ambulance came right away. (Note that we live next door to the hospital.)
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Betsy M.
Posted
...have ALWAYS responded to my calls; sometimes less quickly than expected; glad I haven't needed help quickly...
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Virginia A.
Posted
EVERYTHING WENT GREAT EXCEPT FOR THE DELAY OF THE AMBULANCE
Response from MobileHelp· Sep 24, 2023
Thank you for your review. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Leo E.
Posted
Service was good
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Leonard S.
Posted
I have not used this system much but I am thankful I have it ready to use. I am depending more for the protection today. I am thankful too know this could be a life savor.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Richard O.
Posted
Fast time to respond to call 9/15/2023
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
