Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Dana D.
Posted
The sales person was very thorough and polite.
Response from MobileHelp· Oct 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Myles J.
Posted
signing up for you service does not rate a review
Response from MobileHelp· Oct 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Marion S.
Posted
Clear concise info
Response from MobileHelp· Oct 23, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Dorothea
Posted
Representative very knowledgeable and professional.
Response from MobileHelp· Oct 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Thomas
Posted
Everything I’m asking for I am getting a quick response.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Ron S.
Posted
good so fardid one test
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Posted
Angel was very helpful in the way she guided me through my decision process and ordering. I have not yet had an opportunity to get it set up for Mom.
Response from MobileHelp· Oct 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Judy S.
Posted
So far so good. I’m getting a lot of false fall detection alerts when I move it from a coat pocket, or from under a sweater to the outside. But I guess that’s better than it not detecting a fall. It is pretty big, bigger than I expected. But then it has to contain a lot of electronics.
Response from MobileHelp· Oct 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say. Please to not hesitate to get in touch with our Technical Support team should you have any concerns regarding the false alarms from the automatic fall detection pendant. A representative will be happy to review this with you.
